I sent an appeal based on the below template letter but was sent back a letter asking for the driver.
I substituted the parking eye with VCS.
"Dear Sir, Formal Dispute: Parking Charge Notice [xxxxxx/xxxxxx], Vehicle Registration [AA11ABC]
We refer to the above Parking Charge Notice (“PCN”) issued by ParkingEye Ltd (“ParkingEye”) to our company [ABC Ltd] (“[ABC]”) in respect of an alleged contravention of the terms and conditions of parking at [Location of Incident] by the driver of the above-detailed vehicle on [Date of Incident]. We confirm that this vehicle is on long term lease to [ABC] and that [ABC] is its hirer for the purpose of Schedule 4 of the Protection of Freedoms Act 2012 (“POFA 2012”).
We write to formally dispute the validity of this PCN for the reasons detailed
• ParkingEye is not the landowner and does not have the standing to offer contracts to drivers nor to bring a claim in its own right and;
• the signage in the car park was not sufficiently prominent nor sufficiently clearly-worded to form a contract with the driver.
Please provide within timescales specified under the British Parking Association Ltd Code of Practice written confirmation of ParkingEye’s acceptance that it cannot and does not hold [ABC] liable for this charge. Alternatively, should ParkingEye still believe that it has a valid claim against [ABC], please provide us with a unique POPLA reference so that we may escalate our dispute to POPLA.
Thank you for your cooperation and we look forward to receiving ParkingEye’s notification that this charge has been cancelled.
what are the next steps you would recommend?