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About gavva2010

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  1. 3 years ago, The bungalow whose Back Garden backs onto my Back Garden was cleared & 3 houses built in place of it. Due to the height of the road they were accessed from, the ground level has been raised by 400mm, with soil up against the other side of the back-garden Fence. The fence was pre-existing, & not replaced during development. The fence & posts are now all badly rotten, & have failed completely. Prior to this, they were all sound. I spoke to the owner of the Building contractor who built the houses, & he advised they were told to leave the fence by the
  2. I went into Branch on Thursday, to drop the additional proof of entitlement in, spent 45 minutes sitting there whilst they were on the fone to Fraud dept., only to be told "we're having trouble with this, we'll call you". I then got a call later, & was told to call the fraud dept. Directly which I did, & they now said "actually you're not getting the funds back". So I'm £685.00 down currently, the account has not had the original seized funds added, & currently shows a negative balance of about £100.00. Then Yesterday I got a call from the exec team office, from somebo
  3. It was from debbie.crosbie@tsb.co.uk, so thx to you for the idea HB, a reply within 24hrs from that address. It'll be Tuesday at the earliest now I think, also the Branch called Yesterday to request proof of ownership for a further 4 transactions made since the disputed transaction. I have the info to prove, but it's a massive headache trawling back through trading history to locate, print out, & notate these so they can make sense of them. All the time & materials I'm spending doing this are being noted, & form a compensation claim for loss of earnings, as part of the
  4. UKDomains that's a great shout, I'll open a support ticket on LBC & hopefully they can provide that information. I've just spent 2 hours in branch, it turns out the fraud dept. never received the proof of entitlement that the branch scanned & emailed to 2 separate email addresses given. That has led to the 3 chargeback amounts, & once again the girl on the other end of the phone had "no idea" about the £685.16, & said "it must be a calculation" well that's good & vague. I have the name of the person in branch I've been dealing with (who has been great btw, &
  5. UKDomains Yes I've not only reported the buyer & had his LBC account closed permanently, but I've printed this out & forwarded it to TSB.
  6. They said I needed to pay the funds back into the account, but the funds had already been transferred into an account for a private purchase (nothing to do with my trading business), that purchase has been made, & even if it hadn't, I told them the funds are rightfully mine & I have proved this beyond any shadow of doubt. The lady in branch did mention "in that case, TSB takes the hit for that money". I told her that was ridiculous given the PHOTO ID of the buyer & ABSOLUTE proof I had provided, but it was their shout. It now seems they've decided to remove as much as t
  7. That's a good shout, I've done that. I'll update on here if I get a response from either.
  8. Thx for that, I'll give it a try, I don't hold out much hope with the usual complaints process which I've complained through, I need someone high-up to get involved with this.
  9. Ah she's the New Zealand director, I've got Debbie Crosbie as the Current UK CEO, her twitter is https://twitter.com/debbiecrosbie1?lang=en But I'm struggling to get an email address for her through google, or even their "high level complaints" team contact details. As for the Ombudsman, it seems from their site that you have to give the bank 8 weeks & have received a "final response" prior to their involvement. So my only hope is to tweet her, which I've done, & surprise surprise - it hasn't shown on her page.
  10. Hi Honeybee, I'm googling the TSB ceo's email address now. I'm also contacting the FOS & FSA right now, I've read a few threads on here about others' experience with TSB, how they're even in business is shocking. I cannot wait for their next IT upgrade
  11. I've made a complaint via TSB's online complaint form, if you happen to have the direct contact details for the CEO's team, I'd be very grateful.
  12. Thanks for that fkofilee, there has just been another development, in the last hour, I received an automated txt from TSB stating: "you are nearing your limit. Pls ensure you have sufficient funds...". I'll upload a screenshot of what I found when logging into my account, bear in mind I've had no calls from TSB today: So whilst the stop has been on my account, the balance was £579.73. They've made these withdrawals from the account, which has put my account £65.43 overdrawn, with a £1300.00 arranged overdraft. I have an appointment tommorow in Branch, which I was
  13. I recently traded on localbitcoins.com, using my TSB current account, selling just over 1 BTC for £6,600. I am a fully verified Pro-trader, & only buy/sell from completely verified people, & I obtain a photo of the person I'm dealing with holding photo ID beside themselves prior to commencing the trade. The buyer used monzo Bank, to send the funds, & the trade was completed. I then moved the money across to my Nationwide account, to pool funds for a private purchase. Afew days later I attempted to transfer around £500 from my TSB account online, but the transfer was st
  14. Hi all, I hope someone can advise with this - around 2 years ago, The bungalow whose Garden backs onto mine was cleared & 3 houses built. Due to the height of the road they were coming from, the ground level has been raised by 400mm, up against the other side of the back-garden Fence. The fence was pre-existing, & not replaced during development. The fence & posts are now all badly rotten, & pretty much falling-down. Although cosmetically they weren't great prior to this, they were all sound. I spoke to the head of the Building contractors who built the houses a few
  15. I've now written to the (new) local councillor, I'll be back on here when I get a response. Thanks for your help
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