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About Namjeff731

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    Basic Account Holder
  1. I had another in depth phone call, this time with the floor supervisor. He explained to me that because I'm trying to stop several one off payments, not recurring payments, that they cannot block PayPal from taking money from my account, and that even if they did put in place a PCA cancellation, they could push it through anyway, as the responsibility lies with PayPal. My card is cancelled but it looks like I cant do anything more. Suggestions?
  2. Update: I just had another lengthy phone call with my bank. They said it is not possible to stop payments to a third party retailer as that wouldn't work. After explaining many different ways that PayPal have my details and I wish to prevent them taking any payments, I was met with the same answer. I explained several times I was not trying to cancel a direct debit, but a CPA. She told me if it was Netflix or a gym membership, it would be different.
  3. This is infinitely helpful, thank you so much. It may be because the 3 payments are currently on hold on PayPal, and the cases have not been ended yet. What should I say if the bank staff say 'which transaction would you like to prevent?' The 3 on my PayPal? Thanks for the support you guys, its reassuring.
  4. My bank is natwest. I will send a letter also, seen as that way they'll definitely have it in writing. Are there any law guidelines I can use e.g. 'I have the right to revoke any continuous payment authorisation for any companies' etc?
  5. Is there any exact phrasing anyone can give me so they understand? They seem to be confused. How do I explain when they say I can't?
  6. That's good to hear. I just got off the phone with my bank and they asked for a specific transaction to remove cpa for, as they cannot blanket block all payment taken due to each transaction being separate. He advised me to cancel my card and get a new one which I did, but my PayPal has my old card details and often re-routes to my current account anyway. Will PayPal still be able to charge me?
  7. I've now removed any direct debits for PayPal and called my bank, instructing them to cancel any PayPal cpa, which I also recorded. Is there any chance the buyers could take me to court or will Ebay/PayPal refund them if I don't respond to their cases on PayPal? I appreciate the help as this is quite a frightening situation to be in, owing thousands.
  8. Hey guys. Long story short, I sold some items on my Ebay, which a supplier was then supposed to send to them. After almost 4k of sales, they took their cut (95% of the money) and vanished. Now I'm left with 3 angry buyers who want a refund, and no money. My PayPal account is connected to my bank still which I cannot remove since one buyer already opened a case against me. I'm aware they may pass the case to a DCA. What do I do? Can they take me to court? UK.
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