hello I'm after some advice please.
I bought a mens blazer from ralph lauren on line shop 2 years ago, the thick wool type.
RRP £420 so obviously should be of high quality and last a reasonable time for the purchase price.
after two years use (only in winter/autumn) the fabric in the upper back has developed an isolated fault (see pics), which seems to be growing bigger.
I've contacted RL and they've fobbed me off saying it is consistent with wear and tear they would expect from 2 years use and regular washing.
Obviously I think a £400 blazer should last a lot longer than this, 10 years at least if not forever, providing properly cared for. It has never even been washed!
it feels like I have purchased a faulty item, even if the fault was not visible at the point of purchase, and has developed with wear, as it has not lasted what most reasonable people would deem to be a reasonable amount of time.
I know the problem will be proving this of course, as they could just say I have damaged it.
I would appreciate some advice /external views, should I pursue this or do I just put this one down to bad luck and suck it up......