Thanks.
It is 12 years old and done 114,000 miles on the clock.
The car sales garage and the mercedes used garage (who are going to fix it for me) have confirmed that it's rare for it to break as it should last the lifetime of the car, ie. 400,000 miles. However, it's broken.
Stuart, the Director at A1 approved just got back to me and declined my claim.
Needless to say, ALL I speak to and on my social media, I shall share this and hopefully people will know to steer clear away from this company.
NOt worth the paper its written on.
My car is now at th