Thanks for reading my post.
everything goes well before 22/01/2019.
on 22/01/2019, school accommodation installment was paid by a schedule in my student additions account.
it's a regular payment and normal.
However, on 23/01/2019, there was transaction statement called "to reconcile" with reference "fraud prevent Gia Adv", which deducted all my money in both my student additions and everyday saver account.
I am not sure whether the 2 things have relations.
I don't know why Barclay did it.
until now(02/02/2019), I have been to the nearest branch many times but