md13
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Hi all , not sure if anyone can help.. .. still got this ongoing issue. .. I have emailed the councillors for the area (as theres 3) a few times one email I got a reply saying they had passed info over to relevant department! I’ve not heard anything back chased it again today, but not holding my breath. I’ve just received a phone call from the enforcement team saying they were at my door for removal of goods (I’m at work so good luck with that one) is my next step citizens advice ? Or are they a waste of time Bristol & Suitor are still saying “they can’t remove those charges” as per my previous posts .. even though I’ve still not received any letters apart from the one I had off them after my last phone call but that had all the charges on not just the £75.. I don’t know what else to do & it’s starting to get to me that I can’t just sort it out with these idiots.. any help appreciated
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Appparently they sent a notice to the old address & then one to number 16 ( there is no number 16 just 16a,b &c) he’s saying they sent one so they can’t remove the £275 as they “had to do the groundwork to find us! “ he can send me another notice but it will have the 2 sets of fees on. Apparently there’s no law that says they have to remove it .. talk about bashing your head up a wall... is there anything else I can say/do ?
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Help required please... in relation to the above post... ive just phoned the office as advised by 2 posts.. he asked me to confirm our address as number 16 ( we're 16b) i relied "if thats what you have on file" he advised the the 1st letter was sent to the old address & a 2nd one was sent to number 16 (we're in a block of 3 flats so we have 16a,b,& c.. we never had a letter ) he's saying that because the letter was sent to 16 they HAVE to charge the visit fee. .. he can send me out a new letter but it will have the enforcement fee on too. . i told him under the taking of control of goods regulations .. by law they have to , he said no they don't ... what law? what do i do now? many thanks in advance
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ok thanks for that, ill ring them tomorrow if they are open & if not will be monday . it was a honest mistake & i know we owe the money its just not having any notice & whacking £310 on top is the kick in the teeth , hopefully by telling them that they will have to take the £275 off the bill that they kindly added, but i will double check the wording on the letter that was hand delivered when i get home
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Hi all, sorry for the long post but never been in this position before.... we received an enforcement letter through the door last night in my old name ( i changed my name via deed poll) demanding £542 . after doing some ringing around we've established its for a part unpaid council tax bill in 2014 ( which we wasn't aware of until we got this letter yesterday) phoned the council who advised the amount outstanding is £192.04 and gave us the dates (it was an honest mistake at a crap time & didn't even realise it wasn't paid until now) they are saying they wont help now its been passed over. The forwarding address the council had was incorrect we've moved since didn't know anything was owed didn't give another forwarding address, due to this we've had no letters off the council, had no letters off Bristow & Sutor We had this hand delivered letter last night...W we would have dealt with the payment if we would have known in the 1st place !! now we have the original £192 debt , plus the £75 they charge for handling im presuming i should have had a letter from them & then the £275 for hand-delivering ... where do i go from here ? many thanks in advance
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