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Mondaynottuesday

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About Mondaynottuesday

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  1. thank you Andyorch, so it should come in the post from the courts if not I'll download, oh the joys ;0)
  2. Which was the 15th with notification on the 19th for the detailed particulars. Ok, so I haven't done anything wrong nor missed an opportunity which is fine. I'll await the DQ then take it from there, I see 33 days for that one! Just to be clear on whom sends the DQ, sorry to ask again. If you would like to proceed with your claim upon receipt of a paid, full or part defence you must notify the court by following the directions enclosed with the copy of the defendant’s response. If you have been sent a questionnaire to complete this must be returned by the date specified. Failure to do so may result in your claim being struck out. Should I be expecting a posted letter from them which includes this as nothing was submitted online or included within the email they sent. Or do I get this from the MCOL team as they sent previously the acknowledgement.
  3. Yeah, I think they were late and why they needed to do it. The documents aren't clear on exact timelines, one say's 14 days another 28 days and we see 19 calendar days. Most certainly not user friendly for the uneducated I must say.
  4. Hello BF, just looking at the MCOL portal and see new entries. A bar was put in place for Everest on 04/04 Everest filed a defence 04/04 DQ sent to Everest 04/04 Any ideas on the bar statement, it seems to prevent a warrant being sent?
  5. Just checked, think it's 19 days via MCOL so right on the money it seems!
  6. Another question, I may have missed their deadline! The date of Service was given as the 15th March, they were issue notification on the 19th March. They respond today without requesting an extension, have I missed an opportunity for default judgement? I thought they had 28 days to respond post service date.
  7. Sorry BF, it was throwing it together quickly for your benefit only. Yes, totally agree with the detail you mention. I'll start puling it together per the above and post over the coming weeks. Unfortunately I'm out on business next week so I'll have to find the time but it seems there is no rush! As for the questionnaire, a little confused with the instructions within the MCOL user guide, can you help? Full defence – the defendant wishes to dispute the full amount of the claim. You will be provided with the defence and asked to file a directions questionnaire. If you would like to proceed with your claim upon receipt of a paid, full or part defence you must notify the court by following the directions enclosed with the copy of the defendant’s response. If you have been sent a questionnaire to complete this must be returned by the date specified. Failure to do so may result in your claim being struck out. I haven't received any directions, this may be because they only cc'd me on their response to the MCOL email address. Would this be updated on the website once processed do you know?
  8. Here you go, hopefully suitable for your needs. I will detail fully so take this as a crude draft only. I've only pulled out the key iEverest2.pdftems.
  9. Great, I'll send to you in a short while.
  10. Want me to submit to you in Word or PDF, sorry to ask.
  11. Couldn't agree more, seems a very lame, contradictory response but hardly surprised based on firsthand experience I've had. The technical bit you refer to is submission of the contract, not sure I needed to send that to them but include for the court pack only? Did you want me to submit the table to you, or was it for my benefit in court only?
  12. Hello BF Been a while but they finally sent their defense today, find attached. I've bold the untruths, they even got the contract price incorrect even though they submitted it with a copy of the contract! They are lying, I guess I'll need to prove that, it's as if they are confusing me with someone else's problem AGAIN! Everest.pdf Anyway, have a read and let me know your thoughts. They also failed to send the questionnaire, I'll check the MCOL user guide to see if they were meant to have sent it or I need to get it. Look forward to any advice you can offer.
  13. Yeah, I referenced TP earlier in the thread and been monitoring for a while now, long before I found you guys. It's at 21% because they quickly post magical 5* reviews on receiving a truthful 1* review. If their manufacturing, installation and customer services team showed as much efficiency they wouldn't be in the mess they are in. Unfortunately most of the mess is very well hidden from your poor consumer and why to the very start of this thread, do you really have any consumer rights. That said, if you read those 1* reviews without knowing any different, you wouldn't believe it until you experience it. So yes, lesson learnt my side, any TP reviews with negative scores above 10% do major research, over 20% avoid completely. Trading standards should be dealing with this, not you guys, although I'm truly thankful for it. To this day I still can't understand how they are allowed to continue. GGF are completely useless as well, they say impartial advice can be given yet they refused to answer my queries unless I funded a £1000 + VAT site visit. Oh, their member would have to agree to that first also, so much for impartial, yeah I know they are being paid by the member but still! I'll post as things progress, it seems the legal team are indeed efficient when it comes to dealing with issues!
  14. BF, for your entertainment. Today I receive two letters, one from the court confirming their defense the other from Everest. It shows you the shower of sh&t I'm dealing with, enjoy! Everest.pdf
  15. Thank you Andyorch, this was my understanding, appreciate jumping in also. Thanks BF, I'll keep you all posted.
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