I've received a letter from Monarch, a debit collection agency, stating that they are pursuing me for a debit of £12 (yes £12!!!) on behalf of an old Talk Talk mobile account I had.
I haven't used the mobile number or sim for at least three years.
The sim came free when I joined TT for one of their broadband, TV and phone packages about 6 years ago.
I contacted Talk Talk in December by phone and they said that the monthly charge I was liable for had been introduced from July 2017. Unfortunately they had my old email address and they sent notification to that old email address about the new proposed charge.
I did contact TT when I changed my email address but apparently my TT mobile account was a separate account and they weren't notified. If I had known that I was now going to be charged for something I no longer used, I would have asked them to cancel the account.
The person on the phone at TT was not very helpful or sympathetic after I explained the situation and only offered me a reduced payment of £9.
I don't feel that I should have to pay this amount especially as I haven't been using the mobile account for three years and I'm considering ignoring it as it's such a small amount.
Do I have to worry about this debt or does anybody know if they will take any further action via small claims court?
Any help or advice will be gratefully received.