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Summersea

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About Summersea

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  1. I would like to thank everyone for the advice given. About 1 or 2 weeks after I have sent my letter I got a letter from BW Legal saying that the issue is on hold while they get further instructions from their client and that they would reply as soon as they know more. This was now over a month ago and I haven't heard anything from them since. I guess any reply from them would be an acknowledgement that they were wrong and had no right to process my data. Should I send them a nice letter now requesting that they send me all the data they hold on me and request them to delete the da
  2. How about this: NCP and BW Legal should know the Protection of Freedoms act 2012 and they should have known that there is no Keepers Liability in this case, that the Parking Charge Notice to Keeper was not in accordance with the POFA and hence that there is no cause for action. Given this, your client had no rights to process my data and you should have reported this breach to the ICO. Has anyone from NCP or BW Legal actually checked this case yet or is this still an autogenerated ‘threatogram’? Should you managed to convince your client to waste their mone
  3. Are you referring to the addition or the complete text? I am not interested in fighting a holy war with them here. The information provided (e.g. about the dates) will not change. I think if I just send an insulting letter it is more likely to go to court.
  4. What about this addition: NCP and BW Legal should know the Protection of Freedoms act 2012 and they should have known that there is no Keepers Liability in this case, that the Parking Charge Notice to Keeper was not in accordance with the POFA and hence that there is no cause for action. Given this your client had no rights to process my data (see GDPR Art 6 Lawfulness of processing) and you should have reported this breach to the ICO. BW Legal has been in breach of this before, see VCS v Phillip, Claim number C9DP2D6C Liverpool 07/12/2016 I demand, in accor
  5. Do you have a link to this 'insulting' letter from EB (who is EB? Ericsbrother?). I've tried to search on this forum but haven't found any 'insulting' letter yet.
  6. It seems like they are not giving up. I have received the 'Letter of Claim' today (see attached - let me know if you need all pages). Here is my draft, please let me know what you think. Dear Madam/Sir I have received a Letter of Claim regarding the above reference XXXXX. I, <My Name>, am the registered keeper of the vehicle XXXXXXX but I would like to dispute the debt as the Parking Charge Notice XXXXXX is void. Date of incident: 06/12/2018 Date of issue of Parking Charge Notice to Keeper: 24/12/2018 Date received: 28/12/2018 I am the regist
  7. I returned form my holiday today and found a letter from bwlegal on behalf of NCP dated the 9th of April informing me that I have 14 days to pay (which would be today). I have attached the letter. Is this the 'last letter before claim' or is this letter still to be ignored?
  8. I have received the second letter from the 'Debt Collector' today telling me that this is their final letter before handing this over to the solicitor. I've tried to upload the scan but unfortunately the PDF is too big in size. Am I ignoring this letter as well and wait for the solicitor to contact me? How long until I can expect to hear from the solicitor? My problem is that I will be going on holiday at the end of March for 3 weeks. If I receive a 'final' letter during the holiday with e.g. a 14 day window in which to reply I would have a problem(?)
  9. What other options are there? There is no ombudsman that could be used (only works for companies that are registered with it I think). You could try something like BBC Watchdog but how likely is it that they take this up? How much does it cost to do a claim? Can I claim expenses (e.g. for buying that Patricia Pearl's County Court guide)? I probably will send the letter without the county court part first and when they don't respond or are not refunding it I will send a 'Letter before claim'.
  10. How about this: Dear Madam/Sir, During my phone call on the 24th of January 2019 you repeatedly refused to give me a refund for the faulty watch strap that I have returned to you and which you have received by signed delivery. I give hereby notice that I make use of my short-term right to reject the faulty product in accordance with the Consumer Rights Act of 2015 Section 20. This gives me the right to demand a full refund. http://www.legislation.gov.uk/ukpga/2015/15/section/20/enacted The Terms of Conditions you have on your website and which you used to refuse a refund
  11. But shouldn't we first write the letter to use the Short-term right to reject? So far it was all via the phone. If they don't respond or reject it again, then I can do the letter of claim but I first have to show that I gave them the opportunity to resolve this? I have found this template.: I have not received a reply to my letter dated 26 August 2015 regarding the faulty goods which I bought from you on 20 August 2015. This letter explained what is wrong with the goods and why I am entitled to a refund. I am once again requesting a full refund of the purchase price of £85 on the g
  12. Hi it is not a watch but a watch strap. It cost £50 Already printed their terms and condition and the return policy
  13. I think this part might explain it: The Watch Strap Co is also bound by relevant codes of conduct as defined in regulation 5(3)(b) of the Consumer Protection from Unfair Trading Regulations 2008. Copies of the Unfair Tradition Regulations 2008 can be found by visiting www.legislation.gov.uk They are using an outdated regulation! The company is new though only registered in April 2018
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