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wendie

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About wendie

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  1. Thank you for all the responses. My apologies if my situation was unclear, this is possibly in part due to the fact that I am still trying to work it out!. Surfer01 you have summarised brilliantly for me. Surfer0f Re: Help False MOT claim by Mercedes on Approved Used Mercedes - Drove car without valid insurance as a result The OP bought the vehicle from Mercedes Portsmouth but the vehicle came from Mercedes Blackburn. Mercedes Blackburn in writing stated that the vehicle would have a MOT, but this did not happen. However the selling dealer Mercedes Portsmouth should have checked tha
  2. This is a screen grab from the Purchase Confirmation Document which I got along with the invoice. I haven't included the whole document as it has my personal details on. Its not an MOT certificate but its the official purchase documentation for the car. The service manager at the dealership has also said in an email: Thank you for taking me through things. It is my understanding that the MOT ran out on your car in April 2018. Naturally I apologise that this happened and fully understand the issues that this could has caused. I don't understnad why Mercedes central complaints w
  3. I have a document that lists the MOT as being valid from 23/12/2017 to 22/12/2018 as well as another document which states that all Used Approved Mercedes come with at least 9months MOT. Have attached a copy of relevant part, for some reason comes up as a small image but I think when clicked on is readable. Thanks!
  4. The dealership was Mercedes Portsmouth. I think they must be franchised hence the change of ownership. The car was a used approved car and was actually located at Mercedes Blackburn, this was the location who were supposed to do the MOT. I was told it would have the MOT there and then be brought down to Portsmouth for me to pick it up. I assumed this is what happened given the fact I was told this, it added a day or two to wait before I could get the car and I was given paperwork with the MOT dates on it when I did pick up the car. Whilst trying to get to the bottom of this I have been t
  5. Hello, thanks for the reply. I have to admit I don't hold out much hope with the Ombudsman. I actually haven't contacted my insurance as I don't want to have a denied claim on my insurance record and am worried that no matter how much evidence I could provide to the insurer it would never really leave my record. I have indeed had the MOT done as soon as I realised. The damage is superficial scratches to the bumper, I don't yet know what it will cost me but I think I will just be paying for this myself. I am just so surprised by Mercedes response, this might be a simple error
  6. Help, Please can anyone advise me where to turn to. I bought a 3 year old approved used Mercedes from a Mercedes dealership on Dec 22nd 2017. I was told verbally that the car was being MOTed the day prior to my picking it up and I was giving paperwork listing the MOT date as Dec 22nd 2017 - Dec 22nd 2018. I was overseas for a while in Sept / Oct and left the car in airport parking. Whilst I was away my car was damaged with some scratching to the bumper. I returned to the UK and amongst the admin I had was a reminder for taxing my car. When I tried to do this I real
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