-I joined the gym on the 18th of April 2017 on an 11-month contract.
-I tried to cancel my membership around August/September 2018. (17-18 months of paying)
-The harlands online cancellation system kept popping up with errors when I tried to cancel.
-I cancelled the direct debit as the online form was not working.
-I received an email from Harlands on the 25th of September telling me that I was to reinstate my DD.
-I responded and let them know that I had not been to that particular gym for over a year and that I had tried to cancel but it did not work.