-I joined the gym on the 18th of April 2017 on an 11-month contract.
-I tried to cancel my membership around August/September 2018. (17-18 months of paying)
-The harlands online cancellation system kept popping up with errors when I tried to cancel.
-I cancelled the direct debit as the online form was not working.
-I received an email from Harlands on the 25th of September telling me that I was to reinstate my DD.
-I responded and let them know that I had not been to that particular gym for over a year and that I had tried to cancel but it did not work.
-I then received an email in October informing me that on top of the original membership fee charge of £9.99, they would be rounding it up to £34.99 due to an "administration fee".
- Now they have rounded this up to £104.97 in total.
- I would happily pay the £9.99 for the 1 month I missed.
-So this cycle is going to keep going on and on as you cannot cancel membership if you have cancelled the dd.
After reading on this forum for some time I have realised that they are not a very nice Company, however, any advice that you could give would be massively appreciated. I am an apprentice who makes no money whatsoever, so being asked to pay one-sixth of my paycheck before Christmas is appaling.