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About Jazzman1

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  1. Finally, a result. The hotel has paid the parking charge as a 'gesture of goodwill' and the matter is now settled. My thanks to you, ericsbrother, for suggesting I inform them of my intention to name them as co-defendants in any court action. I included this in my last email to the hotel and, also, a suggestion that they may like to consider paying the charge, as the error was on their part in the first place. Thank you to everyone who chipped in with advice for me.
  2. Email from the hotel as follows: Regrettably, that is the response we have received from the ParkingEye. Each case that has been escalated to POPLA incurs financial costs to ParkingEye. I have discussed the matter with our General Manager, and regrettably as per terms of contract between our parties, they have a right to refuse to cancel it. Our hotel, can ask ParkingEye to cancel the fines but we are being charged with the cancelation fee, which I was more than happy to settle on this occasion. However, I was not aware that the case has been escalated to POPLA. We do have however an
  3. Thank you, ericsbrother. Yes, we got a rejected appeal from POPLA. They acknowledged receipt of an email from the hotel, forwarded by us, confirming the PCN should be cancelled. The focus of their rejection is on the terms and conditions of the car park. As far as they are concerned, my wife did not pay and 'any concerns regarding the hotel will need to be addressed with the hotel itself'. The solution lays with the hotel, as you have stated, and I will now remove my kid gloves in dealing with them.
  4. Good morning, I acted on the advice given here and contacted the hotel, stating that they would be called as co-defendants should my case proceed to court. The intermediary I had been dealing with at the hotel bumped my email further on and I received an email from a manager. Progress, I thought. After supplying him/her with the PCN reference number and my wife's VRN I received an email from this manager telling me that ParkingEye would arrange to have this charge cancelled. The next day I received an email from the same manager telling me that ParkingEye had stated that
  5. Thank you for your post. We have responded to the LBCCC, stating that we dispute the claim and will defend our position. We have also been in contact with the hotel and they are stating, by email, that the PCN has been cancelled but, as yet, we have no evidence of this. Indeed, the LBCCC was received by us after the cancellation confirmation email from the hotel. My wife is attending the same hotel next week for another event and I will arm her with details of what she requires from them in terms of evidence. Thank you for the advice. The situation does not seem as daunting when you know t
  6. Hi, My wife attended a company meeting at the Grand Harbour Hotel, Southampton back in May of this year. Her company booked a package that included complimentary parking and a member of the hotel staff was tasked with collecting VRN's from the attendees. Unfortunately, my wife (and another lady) were somehow missed out and, as a result, she received a PCN from Parkingeye. We have appealed to Parkingeye and through POPLA, but to no avail. We have also ignored their 'gesture of goodwill' offer for us to pay £60 instead of £100. The hotel has stated, by emails on two separate occasio
  7. Good morning, This is a very interesting thread and has a great deal in common with the situation my wife is in at the moment. I have followed hollysmum's lead and provided answers to the standard questions as follows: 1. 23 May 2018 2. 31 May 2018 3. 2 June 2018 4. Yes 5. Yes 6. Have you appealed? - yes Have you had a response? - yes 7. Parkingeye 8. Car park at Grand Habour Hotel, Southampton Appealed through POPLA and my wife lost her appeal, The background to my wife's situation is that she attended a meeting at the
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