Jump to content

paul

Registered Users

Change your profile picture
  • Content Count

    39
  • Avg. Content Per Day

    0
  • Joined

  • Last visited

Community Reputation

1 Neutral

About paul

  • Rank
    Basic Account Holder
  1. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  6. paul

    new procedure?

    Hi All, I was speaking to the halifax earler regarding a £40 charge versus the 40p I was short and said "we both know it does not cost £40 for a computer to reject a DD" at which point the person on the other end of the phone went into robot mode "we can not disclose that information due to data protection!" and I had not even asked the question! thats a new one on me! Cheers Paul
  7. Hi All, I originally started trying to go through the process with BAG when the site first started ages ago but basically for one reason and another stalled and forgot/left/moved house etc. Since then I have never had a charge levied etc however I have just been charged £39.99 for being 40p short for a direct debit which was due on the 10th but was attempted to be taken on the 8th (I put more money in to cover the DD on the 9th thinking 10th is sunday the DD will take monday). I have telephoned them and explained the situation but they flatly refused to reverse it even when I explained it is ridiculous to charge £39.99 for being 40p short! especially as in their logic with their charge they wouldnt mind me going approx £29 overdrawn by applying their penalty charge but they wouldnt let me go overdrawn by 40p! Anyway all this has provided me with renewed vigour to get ALL of my money back from the Halifax so they have done themselves no favours today. 11/12/06 - S.A.R - (Subject Access Request) sent Thanks for listening I will keep the forum updated. Paul
  8. another letter today suggesting i accept last years charges as good will - approx 7% of total Paul
  9. received a reply from the manager of the branch I have passed onto customer relations dept will keep you posted Paul
  10. hiya, cheers for that - yeah that eventually fizzled to a template customer services £5 a statement reply - use the dpa contact number in the stickies it got me mine within a week for free! cheers Paul
  11. hiya, cheers for that - yeah that eventually fizzled to a template customer services £5 a statement reply - use the dpa contact number in the stickies it got me mine within a week for free! cheers Paul
  12. Hi sorry to be a pain in the backside! for the letter where I ask for them back should i just put a figure or list each charge? I got the charges from them so would a figure do for now - it is the pay me back in 7 days letter or I will pursue thanks Paul
  13. Hi sorry to be a pain in the backside! for the letter where I ask for them back should i just put a figure or list each charge? I got the charges from them so would a figure do for now - it is the pay me back in 7 days letter or I will pursue thanks Paul
  14. Hi, Right just about to post this letter today however in the library the letter does not have a place for the amount or should I just leave it at requesting all charges back for the last 6 years and let them do the ading up? Paul
  15. Hi, Right just about to post this letter today however in the library the letter does not have a place for the amount or should I just leave it at requesting all charges back for the last 6 years and let them do the ading up? Paul
×
×
  • Create New...