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About itsrobjm

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  1. Got my refund this morning, amazing what happens when you threaten court action. Very surprised as I only sent my letter of action yesterday, I'm assuming it's more down to the emails I'd sent in the last few days citing court action. Not out of the woods yet as in whilst the refund has been credited back to my Creation YourPlan account I won't rest until it actually hits my bank account, I've been told 3-5 days by Creation after speaking to them on the phone this morning. Thanks for the help guys!
  2. Thanks for the replies guys. Section 75 I've been told by Creation could take months, I called them this morning and tbh after reading the awful reviews of Creation themselves I don't hold out much hope in getting the money back there. It is with this in mind that I've taken BankFodders advice and I'm going to pursue this via the small claims court, I've sent a letter before action today via recorded delivery after using a template and editing to my needs and I've given them 14 days to respond, assuming they don't I'll then start proceedings, any help would
  3. Stupid q but how do I action this? Just contact creation and say I wish to action section 75?
  4. About 6 weeks after taking ownership of the watch I'd say. Is section 75 an option with creation finance?
  5. Hey Guys, I really hope someone can give me some advice on what is the best course of action. I'll try and make this as brief as possible. I purchased a Samsung Active2 Smartwatch from Currys PC World with their YourPlan scheme (powered by Creation Finance) on the 22nd of May 2020 for £294.00. The watch was okay at first but within a relatively short amount of time it developed Bluetooth connectivity issues and it went into Currys on two separate occasions for repair, both times to no avail. After speaking to a manager on the phone Currys finally agreed for me to return the watch for
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