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VSP1985

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About VSP1985

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  1. Yes it was a debit card, Ok I did not know I could do that, I had heard about asking for a chargeback when a credit card is used. Thank you I will look into this option.
  2. She booked it really last minute 23rd May on a Halifax current account. Thanks
  3. Thanks will do. I appreciate your help.
  4. Thank you for your advise. My mum did phone parkdean to give me permission to manage the complaint. Could they still object?
  5. No I did not book the holiday, My mum did. We lost my Dad very suddenly 15th May and we was hoping the trip would be a good distraction for us and the kids during the half term.
  6. Hi, I am hoping to get some advice on this thread. Myself, my 2 children, my sister her 2 children and my mum all stayed at parkdean (Shurdale). it was supposed to be 4 nights but was only there for 2. We were in a 3 bedroom van. The first night we had no sleep due to the caravan behind us. The caravan behind was full of teenagers (No adult supervision). They were swearing shouting and screaming till 2am. We tried to call security repeatedly but could not get through. Myself and my sister went out to ask them to keep the noise down twice, but this did not help mat
  7. Hi, I am hoping to get some advice on this thread. Myself, my 2 children, my sister her 2 children and my mum all stayed at parkdean (Shurdale). it was supposed to be 4 nights but was only there for 2. We was in a 3 bedroom van. The first night we had no sleep due to the caravan behind us. The caravan behind was full of teenagers (No adult supervision). They were swearing shouting and screaming till 2am. We tried to call security repeatedly but could not get through. Myself and my sister went out to ask them to keep the noise down twice, but this did not help matters.
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