Hi, would appreciate any advice regarding the situation of a relative who is a single Mother.
She had an outstanding housing benefit overpayment which was being repaid monthly over a payment plan for the last few years. At the beginning of this year the council got in touch to say that they needed to increase the amount paid each month; following a review of her income and expenditure a significantly higher amount was agreed to be paid which she has paid without fail.
The council also stated that they would review the payment plan after 3 months, however they sent a letter 4 months l
