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About Iona777

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  1. After my letter to them they admitted a "mistake" and sent me a cheque for another £3000 so well worth challenging them on that!
  2. Update: I decided to call Arrow the company to who Egg have told me they will be sending that amount of around £2000 to they don't even own that account anymore, they sold it to a group named Grove in 2014 when I called them they told me they held no record of my account after speaking to someone from the team that deals with accounts in trustdeeds they advised that anything as old as my trustdeed would have been discarded and not loaded on to their platform because there is no possibility of financal gain for them. Both Arrow and Grove agreed that the only people w
  3. I have previously posted on the PPI board but am posting here to see if I can get any more specific details about PPI in relation to a Scottish Trustdeed. I took out a loan with Egg in 2002 and paid it up normally for about 4 years then entered a trustdeed from 2006 - 2009. I was fully discharged as was my trustee. I also know that my trustee has no interest in reopening my trustdeed in order to recaputure any ppi payments. I made a PPI Complaint and Egg have admitted it was mis-sold and have offered my a payment. However they have made a number of deductions from that
  4. Thank you for your advice. I still really don't understand the debt was never fully paid off under the trustdeed (I did complete the TD though) and my egg loan was sold to Arrow in 2011. The Mond Case is being held currently to determine if trustees can reopen trustdeeds to redistrabute ppi payments to creditors or if that money should be reinvested in the debtor. I think IVA's are different and all money should go to the creditors, the scottish trustdeed is up in the air at present. I might call the FOS tomorrow and see if they can advise me further about the DCA payment
  5. So are you saying that I should send a letter to Canada Sq asap stating I have completed a trustdeed and that they are therefore unable to offset any of this payment to a dca? Why is it better to write then to call them, is it just to have a paper trail? Also do you know if the "less previous rebate" part looks right if I never had any pervious payment from them?
  6. A few months ago I enquired about PPI on some old Egg Loans I had in the early 2000's. This morning I had a letter from Canada Square with their decision. On one policy did not have any PPI on it but the other 2 did and they have upheld my complaint. It says the total redress is £4,256.55 but that out of that amount I am only getting £2,168.60 because of a Final Loan adjustment £1,849.17 is going to a company called Arrow Global Receivables who my loan was transferred to in 2011. There is also a deduction of £2,365 listed as "Less any previous rebate paid" I was never paid an
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