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About Carwoes

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  1. Hi Just wanted to give a little update to show that the little man (or woman in my case!) can still win. I've had my car repaired, a new flywheel and clutch using a garage from the good garage scheme, the total repair bill came to just over £1k and the finance company have covered the total cost!!...whoop whoop!...safe to say I've still not heard anything from the dealership! The 7 weeks of heartache, stress and mega inconvenience of being without a car was worth it in the end, car now fixed and running like a dream
  2. I guess you're right, I suppose the word small claims court scares me, I've never had to do anything like this before but myself and my family are at our wits end due to the stress this has caused and we are a one car family therefore i rely on my vehicle. That said...if i'm within my right still to reject the vehicle how do i go about doing this? As i don't technically own it, do i send something to the dealership or to the finance company - a few people have said to me just walk into the dealership and hand them their keys back, but i'm not a confrontational person and don't want to
  3. I've amended the reply This is what I sent to them regarding their final response as there are a few inaccuracies I was unhappy about In response to your final response I would like you to correct a few inaccuracies; Paragraph 1 – whilst the finance was purchased on the 10th February 2018 I only took receipt of the car on the 17th February 2018. Paragraph 2 – I had originally called and spoke with yourself regarding the car being taken in for repair on the 10th May, where I had spoken to James where I asked how I should proceed, your response James was not to raise a
  4. Should I not show the reg? is that a DP breach or anything? Sorry if it's a silly question
  5. Hi Bankfodder Thank you for the reply - I have got a copy of the response but it's got my personal details on, I'll figure out how to remove them (as it's PDF format!) and upload them in a few minutes. It was a local small dealership called Select Motors ltd, they had 4 attempts to resolve the issue but have advised it's wear and tear now they finally know its the flywheel and not the injectors causing the vibrations. If I'm honest I love the car therefore would be aggrieved at handing it back and asking for a refund - all I want is for them or the finance company to foot the r
  6. Hi I'm sure this has been covered many times but I've tried searching and not found anything specific. To cut a very long story short I purchased a second hand car on the 17th Feb 2018 on HP through first response finance via a local dealership. On the 6th May an injector fault code had shown up after many tooing and throwing between myself and the dealership and the finance company an attempted repair was carried out by the dealerships approved garage where they fitted a new injector. I picked the car up on the 17th May (yes it did take that long for this garage to fit a
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