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About Barlowjc

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  1. Engine mount failed completely, ie most likely the bolts snapped. The bolts need replacing on this car when you do a cam belt as they are designed to shear in an accident. If you don't replace them and reuse the old ones they can fail several 1000 miles after the cam belt has been changed. As a result the Engine shifted (dramatically, I suggest you Google it), cam belt shredded and clutch went to floor (clutch / gear box issue). Vehicle is undrivable and had to be towed back to the garage. Dealer has had the car 4 months and other than confirming (last week) that the engine moun
  2. Have they promised a refund in writing or verbally? Either way write a reply stating that you will take them to court unless a refund is in your ac within 14 days. Follow up all conversations with a written confirmation of what was said/agreed by both parties. Im sure if you issue court docs then theyll pay. You just need to be confident and firm with the law.
  3. I didn't dispute the milage on the sales receipt, I just asked the law firm to confirm I'd only completed 150miles. They are the ones disputing it, and have provided admission that the dealer rounded it up. Im waiting on reply at the moment to see if he'll fight the bank, they issued the chargeback based on supply of faulty goods. The issues on the invoice won't come into play. It was a 10+ year old Vw Touran and approx 3.5k. Which is approx market value for the car considering age and mileage. My point is that he didnt check if the car was on good condition prior to selling or adve
  4. He is, but the point Is had I known his primary business was body repairs rather than car trading I wouldn't have bought from him. Trading under a trading name which is different to your company name is legal as long as you declare it and show it on all company paperwork and especially sales receipts. It's also an obstruction, as without a company name and number on the sales invoice its more difficult to prove who you are dealing/trading with. After my letter pointing this out he has subsequently updated his Web site with the correct company info.
  5. ok, in response to Oddjobbob's now deleted ? quote. law regards not including his correct company contact info: The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015 section 25 (1), they should disclose appropriated information as set out in section 25 (2)(b)(a) incorrectly writing the mileage on a sales invoice is a breach under the Consumer Protection from Unfair Trading Regulations 2008. It has to be the exact mileage on the day of sale, not one mile under or over. its apparently approx 900+ in my case which works in my favou
  6. Ok, 1st post on here so bare with me.... Bought a car in mid Feb this year for 3.5k, 6weeks later an engine mount fails and the dealer tries to fob off with "I'll get it fixed for you at trade cost". I use my right to reject and compose a letter to demand it repaired under the CRA. At this point I find out that the dealer xxx motor company, is actually xxxx body repairs (I won't name and shame as we are still in dispute). The sales invoice hadn't included this info and I wasn't made aware at time of sale. If I'd known I was buying from a body repair shop I wouldn't have bought
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