Jump to content

Hottotty

Registered Users

Change your profile picture
  • Posts

    6
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Just wanted to say 'Thank You' to all comments and support in relation to my thread. It has given me reassurance & peace of mind of a favourable outcome!
  2. DX// Do I need to do as your last link suggests? And should I also mention the 14 day timeframe? Is there correct phrasing for it?
  3. So I should have received the NTK within 14 days of the infringement, because they had picture evidence? What do you suggest I now do ? The adjudicator said I needed to contact PWE within 14 days of the appeal dismissal.
  4. For PNC's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 10th FEB 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 22nd MARCH 2018 3 Date received 24th MARCH 2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] NO 5 Is there any photographic evidence of the event? NOT WITH LETTER BUT SUPPLIED AT INDEPENDENT APPEAL STAGE 6 Have you appealed? {y/n?] post up your appeal] YES Have you had a response? [Y/N?] post it up YES - DISMISSED 7 Who is the parking company? PWE ( PARK WITH EASE) 8. Where exactly [carpark name and town] NENE PARK / FERRY MEADOWS , PETERBOROUGH, CAMBRIDGESHIRE For either option, does it say which appeals body they operate under. YES . THE IAS There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here TWO LETTERS RECEIVED WHILST IN INDEPENDENT APPEAL PROCESS; 1)LETTER DATED 06/04/18 PARKING CHARGE REMINDER 2)LETTER DATED 21/04/18 PARKING CHARGE REMINDER / UNPAID PARKING CHARGE/ LEGAL ACTION PENDING 24/02/18 - AUTOMATIC RESPONSE EMAIL FROM PWE ON 24/02/18 TO MY INITIAL APPEAL EMAIL TO THEM. 27/02/18 - EMAIL FROM PWE CUSTOMER SERVICES REPRESENTATIVE REJECTING MY APPEAL WITH OPTION OF PAYMENT OR IAS APPEAL DETAILS.
  5. As I inputted my reg, the writing went red and said my numberplate hadn't been recognised. I tried another machine and the same happened. I left the park believing that my car details hadn't been taken on this occasion and I refused to over pay a random sum. When PWE supplied evidence at my independent appeal, they gave a list of cars entering and leaving plus the payments made within the timeframe I was there. Payments were being made every 2-3 minutes on machines, but at the time I was attempting to pay there was a gap of 9 minutes where no payments were made at all around the whole park. I believe at that point, their APNR system malfunctioned and could not retrieve my information. From reading other customer reviews, this problem of numberplate detection has happened before and another incident after mine in April . I used these incidences as evidence in my appeal, but the independent adjudicator wouldn't consider these in my favour.
  6. I have just had my independent appeal dismissed by the IAS over a £50 parking charge charged to me by Park With Ease. I visited Nene Park Ferry Meadows on 10th February 2018, and on attempting to pay for my parking, the machine did not recognise my number plate . It came up with a random fee of £6, and as I had parked for just under an hour , knew this was incorrect. I tried the machine beside it , only to get the same result. There was no screen displayed, which gave me the option to choose how long I had been there, I didn’t want to overpay for my stay so left the parking recognition system was faulty, hadn’t got my details, hence nothing to pay. Bearing in mind over the past year I had visited and paid correctly some 19 other times and this one , time I had a problem . Then 6 weeks later on 24th March, I received a letter ( dated 22nd March) for a £50 charge for non payment. I emailed PWE, who dismissed my explanation , demanding payment or to appeal to the IAS, which I have unsuccessfully just done. The park say there is nothing they can do because i went through IAS ( but that’s what they tell you to do)! And whilst I was appealing PWE were still sending letters to me, threatening legal action. Do I have any rights, to prevent paying this awful company. I have until Monday 4th June , to decide where to go with it??
×
×
  • Create New...