looking for some advice.
I recently purchased some clothes online.
When i received my order there was only one item and it wasn't something i ordered.
I contacted the retailer who told me my order was no longer in stock and they had mistakenly sent out the item i received.
They say they will not refund what i paid for my original order until they receive the item back.
I now have to wait for the to send out a returns note and for the item to be delivered back to them before i get my money back.
Surely they had no right to take money from my account for goods that are out of stock and to with hold my money for something i did not order.
I don't think its right i need to wait for my money because they sent out an item i didn't order.:-x