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About Angelheart0604

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  1. My partner stopped in a Pizza Hut car park & was waiting for a friend to join, his friend got held up so he waited there. I then had to go to hospital as went into labour so he left the car park having never physically got out of the car. Today rcvd UKPC fine. Is there scope to dispute this. He said he didn’t see the signs, this is one of those where you are meant to enter your car reg when you enter Pizza Hut. Just wondering really if I should dispute it, what’s the consensus please? Many thanks in advance.
  2. I will post a copy of the letter up. I feel that the SAR element was quite clear with the way that I set out the letter. The original deposit was £200. Money was invariably lost due to the lack of ability to work whilst cars were taken into the garage and no replacement was provided. However I have not worked out all the days that the car was off the road but then they could state that this was clearly an issue due to the fact that the car was hired from another office which made offering a replacement difficult for them. They are in Bristol centre and we are in Bristol also. Check out their reviews on google and you will see that this is a regular stunt for them to pull. Cabmate T/A Claremont Executive.
  3. Ok, I posted the letter recorded delivery on 25 May. I basically outlined the reasons why they should not be withholding the deposit. I gave them the option to refund, if not reverted to the SAR. The letter was sent to the local office that we dealt with and also a copy to the head office. No response from either... So they are already in breach. What is the best way forward now please? Thanks
  4. Ok thanks, should I not mention the return of the deposit in the letter? Just raise the SAR with them? I am not overly concerned with recovering other costs, just really want the deposit back. However maybe the threat of something larger may just make them cough it up....
  5. I will try and be as brief as possible with this. My partner hired a taxi from a local cab hire firm back in July 2017. He paid a deposit on taking the car. The original car had a lot of problems and kept getting taken into the garage for repairs. As it was licensed to another county, they could not provide another vehicle when repairs were being made and therefore could not work. Another time with this particular car, was told it was repaired, filled the tank £50 and then it broke down again (no recovery or breakdown service offered either, despite paying £200 per week!). They said they would get a replacement car, told it would be an Octavia - then given a Dacia Logan (may be fine for nipping around town) totally not cut out for taxi work! Still paying the same rent. As he got licenced locally, he asked for a locally licensed car (to avoid past issues). They dragged their heels with this and finally got given another Dacia in Jan 18 despite saying he didn't want another Dacia as it is majorly uncomfortable to work in. Finally managed to get our own car plated so returned the car to taxi hire firm. I emailed and checked account balance was zero and have email to confirm it was. Contract states a period of 6 weeks for return of initial deposit. Waited the six weeks, didn't get it, I called and was told no it was 8 weeks and would be paid on a certain date. Waited another two weeks, still nothing. Called again and told the woman who deals with it is on holiday. Chased again the following week to then get an email stating that as he did not keep the last car for 6 weeks that he would not be getting back his original deposit and also that he owed them about £150. This figure is not correct and is due to their errors when car was taken in for repair etc half way through the week when rent was paid in advance. I called CAB and they have told me to write letter to them with the argument that it was a continuation of the original contract as he had a car from them permanently from July 17 to Feb 18. I just wondered if anyone can help me out with some wording for the letter to them. I have heard that many other people have had trouble getting deposits back. The company are highly unprofessional imo. Any help would be greatly appreciated. Thanks
  6. I’m still confused though because if his car was there after 4:30pm on a weekday in the position of the car at the end of the bay, is it not the bottom sign that applies and therefore what’s the offence? Sorry if i’m sounding a bit stupid here!
  7. Here is a pic taken today of the sign and exact location of parking. Hope this helps...
  8. It’s on Gloucester Road in Bristol outside a shop called Area 51. Thanks
  9. Ok will go there and take a pic of the bay and signage and post it up. Thanks for your messages.
  10. Hi, I am looking for some guidance. My partner who has a private hire cab stopped outside a restaurant and went in looking for a customer (not realising that it was in fact a loading bay). Came out to find a ticket on the car. The PCN states that the offence code is 02 'Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force'. This is under s78 civil enforcement of parking contraventions under the traffic management act 2004. The time the contravention was observed was only 1 minute. I am just wondering if he has any grounds to appeal this. The time was 17:52. We will go past and look at the signage tomorrow but this is what is showing on google street view (realise this may have changed since).
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