It's a quick question.
I took a credit card out with Lloyds Bank, then unfortunately I was made redundant. I went though their income and expenditure document to inform Lloyds and they put a hold on the card.
About 5months later they put a repayment plan in place and according to them, they sent a letter. I did not receive this letter and they made no other contact to me about this.
The bank said that because I had failed to pay the repayment plan, the account will be sent to another company.
My point is, if I receive nothing about a repayment plan, and the bank