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disgruntled111

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About disgruntled111

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  1. Evening All, I've scoured through many threads and posts on here and google and thought the only way to get esteemed advice was to put up this thread. I thank you all for your time and advice in advance. December last year I was summoned to court for a July offence for 'compulsory ticket area without a valid ticket' contrary to Byelaw 17(1) of Transport for London Railway Byelaws etc. That evening I travelled from Canada Water to Norwood Junction, on attempting to exit the barriers I tapped my Oyster and it wouldn't allow me to leave I called the female attendant who informed me the oyster wasn't validated at the start of my journey. She checked the oyster and saw that I had a monthly travel card (Z2 and 3) and PAYG balance to cover my journey. She suggested to be careful mixing bank cards with the oyster; then an RPI rudely intervened, taking the oyster card from the attendant and checked it on his portable device. He also stated that my journey wasn't validated from the start, asked if the oyster was the card I travelled with from the start of the journey - I said yes. He then proceeded to get very rude and aggressive. Initially he said he'll give me an £80 fine then as the exchange went on he said I will be prosecuted and summoned to court amongst other unsavoury comments, while I duly complied and kept my calm. I was not given a caution re PACE. I waited for the letter. Unfortunately, I forgot this was sent to my mother's address I received the Single Justice Procedure Notice (sent on 27 Nov) too late to make an appeal or an out of time appeal - it was received 5 days before the hearing. I was prepared to go to court either way but upon asking for CCTV and Travel History from TFL due to the time lapse, they were only able to provide my product history confirming I had a valid travelcard and balance on my oyster for the July offence. Furthermore, the Witness statement from the RPI repeated a snippet of our conversation convenient to prosecution (remember I had no caution re PACE) and there was no mention of the valid travelcard I had. I called the court and they advised me the hearing will still go ahead on the set date. Low and behold the day before the hearing, I received the Notice of Fine and Collection order for £473. Again I called the court and they said as I was found guilty in absence (recall I was out of time to send an appeal) and the only way forward was to accept the fine and pay. I have paid the fine in full just to avoid it affecting my record etc but I am ready to address this matter in a complaint against the RPI as it was due to his incompetence that I received the fine. But don't know where to start - your help and advise are much appreciated?
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