Jump to content


Registered Users

Change your profile picture
  • Posts

  • Joined

  • Last visited


1 Neutral
  1. Three days ago I travelled on DLR and I was stopped by an inspector outside the station, who checked my Oyster card and informed me I didn’t touch in. I never touch In or Out because I purchase a weekly travel card. I completely forgot to renew my travel card, which expired two days ago. I’m aware this is not a valid excuse, I should had known better. Knowing that I was wrong, I didn’t argue with the inspector, I was ready to pay for my stupidity. From the beginning the inspector was extremely arrogant towards me, not even once I spoke to him badly (to be honest I didn’t speak much, I was too ashamed). The inspector asked for my ID and passed me a notepad to write down my details, before writing my details I asked ‘what will happen next?’ he replies ‘Just write your details down’. My boyfriend then asks ‘can you just please explain why she needs to write her details down?’ the inspector then pushed him and aggressively said ‘I am talking to her, not to you’. We were absolutely shocked by his action, my boyfriend then told him to not touch him. The inspector started intimidating my boyfriend by speaking inches from his face. Another inspector jumps in and tries to calm the other inspector down. This inspector tells us to leave, but before that the first inspector took my Oyster card. I was shaking, I stayed outside the station with my boyfriend for 5-10 minutes. None of the inspectors come to us, they could clearly see us from where they were staying and I was just too scared to go back there to ask for my Oyster card back. I was hoping that one of them could come to us to apologise for the unacceptable behaviour from the first inspector and return my Oyster card - but they ignored us. I have complained to TFL by email but I am truly worried what the inspector will do with my data, I haven’t provided my details but the Oyster card was registered (which contains my Name and Address). I just dont know what to expect, I deserve to pay the fine (and I am happy to do so) but I didn't deserve to be treated the way I was treated. Thank you for taking the time to read about my experience and I look forward to hearing from you.
  • Create New...