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About craig1963

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  1. Problem is Argos want nothing to do with it and say its Philips problem now and Philips won't accept anything other than a receipt with the actual product on it ! I,m talking to argos on twitter who have twice promised a vat receipt within 48 hours their latest promise was yesterday so see what happens .
  2. Hi I paid for it online with my debit card and have proof from my bank statement of the payment . Thinking of taking this to the ombudsman ? Thanks
  3. Hi I bought a philips tv from Argos in sep 2016 using fast track paid online and collected the same day , I received a text to say it was ready for collection so off I went to pick it up. The guy who brought it out said your proof of purchase and guarantee is in your account under your recent orders which it was . last month the tv developed a fault ( thick dark shadow across the screen) so I rang Argos and they said their warranty was only for 12 months but the manufacturers warrant is 2 years so ring philips which I did . Philips said to send in some pictures of the fault and
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