Jump to content

flaxvert

Registered Users

Change your profile picture
  • Content Count

    7
  • Joined

  • Last visited

Community Reputation

1 Neutral

About flaxvert

  • Rank
    Basic Account Holder
  1. Ive popped the clip into my Google Drive so it is on my PC and the cloud. It also still remains on my phone Farm Foods will keep my custom, for the time being..
  2. Thank you @ericsbrother and @silverfox1961 for your help and advice. This morning I went to the car park in question and into Farm Foods, one of 3 shops the carpark services. I asked for the manager and showed him my parking charge/invoice/penalty/notice/fine letter and asked what could be done as I was a frequent shopper there. He said it was out of his hands and I may need to write directly to PE but he would first get my details and give them to Farm Foods customer service to see if head office could help. 10 minutes later my mobile rang and it was head office. (Recording call as advised be this site) A very nice lady asked me a few questions like did I have a receipt from the day in question, the day when I didn't actually use the car park. I said no, but then added that I do frequent their shop sometimes 2 or 3 times in a day to get supplies for my sons school (it's a special needs school so I wasn't lying about helping out the school and my sons cooking classes, just not so much in FF..) She said she would email PE and give them my details and explain that I was a valued customer (I do spend £40 a week there so thats potentially a 2 grand loss a year if they annoy me) I didn't want PE knowing my name but the woman did seem to know what she was talking about (regular occurrence?) Anyway, to cut a short story long I got a phone call back a few hours later from Farm Foods (recorded the call as advised), it was the softly spoken woman from earlier, she confirmed the ticket has been cancelled and any future tickets would be too. Does that mean its like the corner of the Monopoly board, FREE PARKING? Hopefully if customer service see there is a too common issue they will go to a different method of monitoring the car park.. So, a win for the consumer, although I was kind of hoping to go all the way with it to show my video of the sign being covered by the advertising board but never mind. Again, thanks for this site and it's helpers, and thanks to FF softly spoken lady, you rock! Well, waltz.. ParkingEye Hidden.pdf
  3. I can't find any evidence for where my car was as it was at home. I checked my cars dash cam but that only holds around 12 hours of footage and so the clip that would have had me dropping off at the entrance would have since been wiped over with recent footage. I have witnesses to say I was at a school meeting during the time I was supposed to be in the car park but again, that wouldn't prove that my car was left at home. I have driven the route (less than a mile from car park to home) but have not seen any CCTV or other cameras on the route. Included is the reminder which I received today, these are clearer copies front and back. edited_Front Reminder - ParkingEye ANPR PCN - hidden sign London Road Retail Park, NG31 6EJ.pdf edited_Rear Reminder - ParkingEye ANPR PCN - hidden sign London Road Retail Park, NG31 6EJ.pdf
  4. For PNC's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 20/3/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24/03/2018 3 Date received 27/03/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Unsure as I no longer have the rear of the NTK 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] No 7 Who is the parking company? ParkingEye 8. Where exactly [carpark name and town] London Road Retail Park For either option, does it say which appeals body they operate under. BPA If you have received any other correspondence, please mention it here ~NONE I Usually drop off my mum in the entrance to the carpark, then reverse out onto the main road. I return around 90 minutes later to collect her, this time I just swing round in the entrance and pick her up and drive out. I was unaware the car park was even controlled by a parking company due to insufficient signage. The only sign that services that side of the car park is hidden as shown in the video I made here you**tu.be/8j3Vobl81OE (Remove the **) Thanks in advance for any help.
×
×
  • Create New...