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alex durie

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  1. update..after a phone call to Motability complaints team who put me through to kwik fit custercare. who in turn was adamant the tyre could not be repaired. and me quoting CRAIGMcK POST THANKS craig....she tells me she will get her manger to call me but he's going to tell me the same thing. she calls me back and says she stands corrected the tyre can be repaired..tells me area manger will call me back today.. a get a call from the manager from dice depot. who was there on saturday. says the tyre is still there. and the reason they replaced tyre was there was two screws in the tyre..not the seal.. the area manger just called me and asked me my version of what happened..he's going to get back to me...i might add i have worked on the oil rigs for 30 plus years until i had heart attack and a stroke.. all this disability stuff is new to me..maybe those of you wont remember kwik fit being caught ripping off people years ago by a under cover sting.. deja vu came to mind walking out kwik fit...
  2. the screw was between the tread..that why the boy said it was repairable......so they're not correct...and yes i told them it was disability car...and i know its a lease car and not mine...tho i can buy after lease is up.. for your info....the whole point of this post...ie.kwik fit sell Pirelli tyres..this was a simple repair .but because they knew disability was paying the bill.they decide to put new tyre on it..had this been my own car i would have told them to put the screw back in the tyre. and went elsewhere and got it fixed....
  3. got brand new tigaun 21 plate 300 miles on the clock..and a get slow puncture. take it to kwik fit in dice Aberdeenshire. .young lad tells me. there's a screw in it but its repairable.. then he go in to reception office. comes back out and tells me they cant repair it because pirelli tyres have a black like plastic seal in them and they need to put new tyre on it. so thats what he does... now a might add that this car is my frist ever disability car and kwik fit works with disability scheme..... SHAME ON KWIK FIT FOR RIPPING OFF DISABLE PEOPLE.......
  4. don't think any one would want to try this\\\\\\\ am not to bothered about the warranty... .am more wanting my £220 a paid them upfront for the two services and two mots as i don't trust them ..having read reviews on them on trustpilot people putting their cars in for service and getting told there car need this and that... ...if a loss the £220 so be it no way would I let them touch my car now.. .just want to know if they're within their rights not to refund my money for the services and mots?? ps yes my friend got a very big bottle ..........
  5. hi.. bought a audi 2014 q3 for £17.300 off Arnold clack on the 18th dec.2017 ..took out one year extended warranty plus service and mot plan ...last week I put petrol in the car instead of diesel. arnold clark recovery came and took car away... phoned me and told me it was going to cost £2.200 to fix ...I got a friend who owns a garage to pick my car up he drained the tank and bleed the pipes ..put £15 of diesel in and the car is working perfect. ..now I have lost total trust in Arnold clark. ..and have asked them to give me my money back for the service and mot plan. ..been told they don't give refund... ...first mot not due till October where do I stand on this??
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