D Smith23
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Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
I didn't mention the DD guarantee because I hadn't heard of it before coming on here..( the nice people at the bank certainly didn't mention it as I cancelled the direct debit.) I will make the phone call as you recommend. Credit rating: total newbie here- I wouldn't know where to begin checking my credit rating... -
Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
Bank letter, 2nd try. The debt collector is Lowell Financial Ltd. HSBC Manager.pdf -
Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
Ok back in a mo... -
Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
Just remembered it was supposed to be a .pdf .... Talk talk.pdf -
Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
Here are the letters that were sent to Talk Talk, and my bank HSBC. The bank did not respond at all, and TT responded with a letter saying they could not find an account for me on their system and could I furnish a postcode to help the search. (it was at the top of my letter...). -
Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
Thanks for the reply, The help and insights are much appreciated. Apologies for showing up at intervals...lots going on... I will have a look for a copy of the letter and post it here as requested- as well as a personal appearance at the bank for details of the (secret) DD guarantee. -
Talk Talk re-activated direct debit 2yrs later.
D Smith23 replied to D Smith23's topic in Telecoms - mobile or fixed
Thanks for the replies. I should add that I wrote to my bank mgr. (HSBC) twice about the unauthorised withdrawals, once by hand, second time by recorded delivery but got no response at all. I didn't know about direct debit guarantee. The assistant didn't mention it when I told them to stop any further payments. I wrote to Talk Talk asking if they had an account with me and they confirmed they did not. That's where I left off, overtaken by more pressing events (nearly 2yrs ago now) I would like to get my money back. Am I owed compensation? ( damage to relationship with bank/loss of funds/unlawful passing of details to third party=harassing mail) I found it very hard to get any information about TT, particularly names and addresses for cases like this. Thanks in advance for any advice/information. D. -
I had a 12 month residential Broadband account with Talk Talk several years ago. After the term was up I moved house. Two years later my bank account went overdrawn for the first time ever, triggering a 1/3 strikes warning letter and overdraft charge from my bank. (I do not have an OD agreement). On investigation I discovered Talk Talk had resumed talking money out of my account to the tune of £250. I immediately stopped the direct debit, and have since been deluged with harassing letters and emails from a debt collection agency. What can I do about this? thanks DS
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