I had a huge problem with this company. I have now requested a SAR. I cannot even begin to think of this company without my blood actually boiling. They hit me so hard financially when i had hit hard times. They even turned up to evict me on the day I moved out, and added that visit to the final charges. Is there a way to claim any of this back, do we know? Have you received the SAR yet? I recently received a letter from them offering me a couple of hundred pounds back, which I did not respond to, as I feel it was a get out clause to get me sign that I would not make further claims against them. I have in the past requested a breakdown of all cost, and is not complete. Cannot believe they are allowed to continue like this.