Jump to content

 

BankFodder BankFodder

JohnnyT67

Registered Users

Change your profile picture
  • Content Count

    1
  • Joined

  • Last visited

Community Reputation

1 Neutral

About JohnnyT67

  • Rank
    Basic Account Holder
  1. I had the cabin components delivered on 8th January Due to issues with the base we did not start building the cabin 25th January We have now encountered a few issues with the build, and the company will only respond via e-mail and not over the phone which is dragging out the resolution of our queries At the moment the doors will not align correctly and are out of alignment by 8mm. We have now been told to put the glass into the doors as they will hang differently, but we cannot see that this will resolve the situation Now, we have found another problem in that all four panels of glass are scratched. The company have asked for pictures but this is not easy to get as the scratches are hard to see even with black card behind them. The company have advised that I signed for the goods at time of delivery as being in good condition, but there was no way you could check each item as there were hundreds of bits of wood as well as glass and plastic items. I would like to ask for some advice on what to do next? I paid by credit card so should I raise Section 75 for faulty goods if they won't replace the doors or glass
×
×
  • Create New...