workerB
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lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
yes i asked several times for a chargeback and gave the reasons why i was asking for it, they passed me to the fraud team who said it wasnt fraud and passed me back to the normal team, they said they had to check their criteria for chargebacks and came back with it can take up to 6 days. I have written a letter to Santander, shall I upload it here for review before i send it? -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
fraud dept have put me back on to the main bank, they say its a debit card dispute, she is going to check the criteria to see what she can do. 6 working days to investigate -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
Really? I thought it would take days to come back the bank are putting me through to the fraud squad. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
I haven’t even got £10 for a SAR I was borrowing money tomorrow from a friend to get me enough petrol for work till Friday so I can use some of that -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
They phone me at work, I’ll need to check the record of calls tomorrow when I’m in, I can’t find any paperwork from Santander I’ll phone them tomorrow and see what they can do. I think someone mentioned I should get a bank recall on the payments I’ve made is that a good idea? -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
I don’t have the number, they just phoned me but I do have a mobile number from a text they sent me -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
Great, thanks -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
Will do, thanks. I’ll be on the move shortly but I’ve saved this forum to my phone so I can Keep an eye on replies. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
it doesnt say, just shows the months and a red dot for missed payments from july, aug, sept (these are the 3 payments i knew i missed) but also for october and november. ive paid 1080 to LCR since october. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
its also showing up a mortgage i took out in 2012 with my now ex wife, i signed the house over to her 4 years ago so why is it still on my record? -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
Its showing missed payments since july, its not showing the payments i made to LCR in october and november -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
i didn't get any letters from santander, they phoned me a few times but didn't leave a message and i ignored the call because i was worried about not paying them. i have been trying to start up a business which is taking way longer than i thought and its been eating into my own personal money, that's why i've been falling behind on payments. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
yes im resident in scotland and took the loan out while here, i should have the agreement somewhere, might even have an electronic version of it. I moved house just after getting the car and put a 6 month forward on my mail, i also wrote to everyone i was in contact with and gave my new address. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
im not sure how much, i missed about 3 payments of 265 and LCR contacted me at work on the 12th october and said i had to pay 460 per month for 6 months, i told them i had no money until pay day on the 27th she said she can wait till then but the payments would go up to 540 odds. she phoned again on the 27th and i paid it by card over the phone, she said the next payment would be due on the 24th november, i ended up in a full day meeting out of the office on the 24th and thats when she rang my work looking for me, I have just spoken to the staff member who took the calls but she says she actually googled the phone number to find out it was a car recovery place so that puts my hopes of a complaint dead in the water. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
Wow, that's amazing advice to read. I'm stuck in a rut thinking everything's my fault and i deserve it but your advice is making great sense now. I would need to look up Lanarkshire recovery address, i don't even know what their phone number is, iv had a text from them but it seems to be a private mobile number. the staff member would be happy to make a statement and i still have the text she sent me. Im at work just now but ill make time to call santander as the next payment is due next friday, i used to pay 265 per month. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
ive had it for 2 years now, im not sure if its HP. -
lanarkshire car recoveries santander car loan
workerB replied to workerB's topic in Vehicle Finance and Vehicle Repossessions
the calls are not recorded at work but the staff member who took the call would happily say they received the information, i was out at the time and she sent me a text saying a car recovery firm were on the phone and the woman was really cheeky when she was told i wasnt there -
I recently fell behind in my car payments to Santander i got a phone call from lanarkshire car recoveries demanding full payment, i have gotten into serious trouble recently and couldn't afford it the only option they gave me was to pay 540 per month for the next 6 months, this is absolutely crippling me and i have already had to sell many possessions to meet this. My concern is i have not had a letter from this company, just a phone call threatening to take the car if i don't pay and they just phone me every 4 weeks to make a card payment, no acknowledgement is offered. if i have to pay that amount again this month (22nd) i will be finished. i know its my own fault for falling behind the reason i fell behind was not having enough money and not knowing how to deal with it. does anyone know if i can open up communication with this company and negotiate lower payments or at least does anyone know the process of car recovery, do they just show up wherever they want and take it away? Meant to add, they called my work last month and told my staff who they were and why they were phoning, this caused untold embarrassment to say the least.
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