Hello, I'd be very grateful for any advice on how I resolve the following:
- I noticed a card payment for 143.66 to Lending Stream going through my account. Realised it was fraudulent and got my card stopped etc
- later that day I checked my account more thoroughly and saw that another exact same debit had gone out the month before, but I'd not noticed it
- I called lending stream who confirmed they have no account in my name, or at my address and agrees the charges were fraudulent
- I have now called multiple times and emailed many more but I've had no further response from them.
Where do I go from here?
I'd be grateful for any advice.
I'm more annoyed that they feel they can just ignore the fact they've allowed two fraudulent charges against my card.