Hi all
HSBC Mortgage Repayment Protector
I recently submitted a PPI claim via Resolver to HSBC.
I received a letter within the 8 week time frame to say that their 'completed searches found NO EVIDENCE to confirm Payment Protection Insurance was attached to any products held with HSBC'.
I was surprised at this as I had given them as much detail as possible without being able to give them a policy number.
Not satisfied, I called HSBC direct and started a new process giving them the same detail as I had listed in the Resolver claim.
Within 3 weeks I received a l