Considering what you have just said, I would imagine I have struck fear into everyone then, but the report the forensic investigator produced was in excess of 140 pages, so I suspected that was what they expected, especially while trying to clarify things with the ombudsman case worker. Perhaps adopting your approach to the CEO and maybe the ombudsman themselves might be more productive, but it is hard not to meander when you feel you have so much to say to prove your point.
Thanks again for your efforts. You are a credit to this site, and to be truthful, it was your posts and the volume