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Everything posted by maggie60

  1. All I can tell you is that it can take years to get this under control, and until it is I thought that a dentist wouldn't do any invasive procedure because gum disease harbours a bacteria that can cause severe heart damage if it enters the bloodstream. I don't believe this to be the exception to the norm as I know 2 people who've ended up in hospital with this issue. Sorry Hannya, the 2 cases you mention - was this because of lack of treatment (not aware or the issue) or poor dental treatment in tackling the problem? I have a telephone appointment with my GP booked for tomorrow to discuss this. Thanks, Maggie
  2. Thanks Hannya - that is invaluable information, as I suffer from angina. Thankfully, I have a great GP and I think I need to discuss this with him first. I think that closes the book on NHS treatment and second+ opinion are an excellent idea. I think the dentist and I just didn't click. Thanks again. Maggie
  3. Hannya, you have obviously done your research thoroughly on this, so I hope you don't mind if I ask you a few (really stupid) questions: 1. If my GP refers me to a specialist I get to see one. Not as quickly as going private but I still see one. What's the problem in the dental world? 2. Why am I asked to pay for a hygienist within an NHS practice? 3. Why is the NHS option accepted as being third tier, and the worst option? Thanks for your time.
  4. Thanks Honeybee, I was fully expecting to pay for the Band 3 treatment, but I tend to see things in black and white, to my detriment at times, and thought all dental treatment was covered. Hannya obviously has first hand experience of this and has done her groundwork. Just a bit annoyed as I have never claimed anything before. Maggie
  5. I couldn't find anything online to say what treatments weren't included, just the NHS website stating: All treatment that is, in your dentist's opinion, clinically necessary to protect and maintain good oral health is available on the NHS. This means the NHS provides any treatment that you need to keep your mouth, teeth, and gums healthy and free of pain, including dentures, crowns, bridges So I didn't know if I was being taken for an idiot.
  6. Hi, I am a bit confused about what I should receive as an NHS patient at a dentist. My OH and I have always gone private and paid lots of the years, but neither of us have a check up in over six years. I always felt I had good teeth and have flossed since my teens. Anyway, I broke a tooth last week and rang around to see if any local dentists were taking on NHS patients locally. I found one and booked the earliest appointment they had, which was last Friday. The dentist took about 4 x-rays and told me I had severe gum disease and no teeth could be replaced until this was treated, but said I would probably need this treated privately at over £1,000. I know it is not a huge amount for dental work, but it is for me. I said I would speak to my husband before agreeing to anything, to which she responded "THEY ARE YOUR TEETH!" My husband emailed them as to why the work was not covered on the NHS and he just received back a reply saying: "She was informed that she has advanced periodontal disease. She informed us that she had not had a dental check up for several years which is perhaps why it had not been identified earlier. She also presented with 2 broken teeth which we have had a look at and advised that they are broken down to a level where they cannot be fixed and removal is indicated. Removal of teeth can be done any time and it was not said to her that she needed to have gum disease treatment before this could be carried out. However, no advanced restorative work (if indicated) can be carried out until her periodontal disease is stabilised which can take several months. Three options were given to her for treatment of this, in order of level of success rates: 1) Private referral to an external periodontist (specialist in gum disease treatment)-best option for someone with advanced gum disease 2) Private referral to the hygienist (in house)-second best option for someone with advanced gum disease; reassess and consider a referral to a specialist if no response to treatment 3) NHS band 2 treatment as an initial course of treatment-this would be standard treatment with the dentist; reassess and consider a referral to a specialist if no response to treatment Please let us know which way Maggie would like to proceed." The tone of the email seems going for Option 3 would almost certainly lead to a referral to a specialist. Should I look for another dentist? Any advice, based on experiences, would be greatly appreciated. Thanks, Maggie
  7. Just an update as Blemain now seems to have migrated their system to a new magic computer that includes fees and interest that are not shown. I have made 15 monthly payments and reduced the arrears by £3,000 since we last went to court, and when I compared my arrears figures with theirs (and surprise, surprise, theirs was higher. Although, I understand Blemain's old trick is to hide the true balance accrued through late payments, adjusted interest etc, we can argue this out in court in future. My understanding is that arrears or a credit balance is simply made up of monthly charges less payments made. I requested a statement from Blemain and noticed many running discrepancies in running balance. So I checked the statements a few times and finally listed the figures on their statement on Excel and confirmed the arrears figure as £526 instead of the £4,500 they were claiming. I sent the following email: Further to my conversation with Lauren today I have attached I list of all 112 monthly fees of £539.12 to date less payments (as per your statement) and as Lauren clarified today the difference between the total of the two figures forms either the credit balance or the arrears. My statement shows every payment and I calculate the arrears to be £526.69. Please explain either by email or by letter within the next seven days how you have arrived at your arrears figure which is nearly £4,000 more than mine. Please do not ring me as I need to keep a paper trail in case we need to go back to court. It is not always possible to record incoming calls on my phone and it is only through recording conversations with you, that qualified a statement made by a member of your staff and stopped you issuing a 10th eviction notice.
  8. The defendants received letter from the court yesterday confirming claim struck out and hearing vacated.
  9. Already done it and being put before DJ today, so ringing back for an answer on Monday.
  10. So up to now, despite warnings the Court has received no hearing fee from the Claimant, no witness statement/bundle from the Claimant - second chance deadlines expired yesterday - how can it not be struck out?
  11. What's the difference between a Plaintiff and a Claimant? I did originally put it down as you suggested, just thought claimant's claim sounded a bit wrongish. If it was me, I would go, the defendant won't, he's never been to court (or Portsmouth), so what can you do?
  12. If the defendants don't hear today, I will send off the following email to the court tomorrow. Dear Ms xxxxxxxx, Thank you for your prompt reply to my enquiry of 5 February. You answered me on the 8th February, and although we have not received any correspondence from the Court just yet, we did call today for an update on the case as the hearing is in one week’s time. I understand that the Judge made instructions for the Claimant to provide us with their bundle by 4pm yesterday. They have failed to do so, and I understand they have failed to provide the Court with the bundle or the hearing fee of £80.00. I would now ask the Court to formally strike out the Plaintiff’s claim on the following grounds: They have failed to provide their witness statements and bundle to the Court by 1st February as clearly instructed in your N157 Notice of Allocation to Small Claims Track (Hearing) of 3rd November 2017. They have failed to provide copies of their witness statements and bundle to ourselves, as defendants, by 1st February as clearly instructed in your N157 Notice of Allocation to Small Claims Track (Hearing) of 3rd November 2017. They have failed to pay the hearing fee of £80.00 by 1st February as clearly instructed in your N157 Notice of Allocation to Small Claims Track (Hearing) of 3rd November 2017. They have failed to provide their witness statements and pay the hearing fee to the Court up to this point in time. They have failed to provide us, the defendants, with the Claimant’s bundle by 4pm yesterday, 22nd February 2018, as instructed in the latest Order by the Court. I would also ask the Court to consider our Litigant in Person costs of £xxx.xx in line with CPR 46.5 and 45.39(5). I have provided a calculation of these costs as an attachment, entitled shine_costs.pdf, and these are calculated at the standard L.I.P. rate of £19.00 per hour. We have always acted properly in this case providing the Claimants with details as instructed by the Court and although we are advised that we can ask our bank to reverse nearly all the £1,000.00 paid to them so far, we have declined to do so. In addition, they have still failed to provide us with one VAT invoice for the money they have taken. As I am based n Surrey, a full day would be taken up in going to the hearing in Portsmouth, and as I feel that, the Claimants are very unlikely to attend, I would be grateful if the sitting Judge would hear the case in my absence, if the case is not struck out. Yours faithfully, Any thoughts?
  13. No letter from the court yet - had to call them earlier this morning as the hearing is in a week. The clerk, reluctantly admitted that the fee hadn't been paid and they had not heard from the claimant.
  14. The court hasn't heard from the claimant and as the court admits to not receiving their fee, they haven't received the bundle either. Doesn't this make a joke of the court order? With your case though, there is a trial date. So if the non-compliance puts the trial date at risk the Court may issue an unless order. The trial for which they have declined to pay for?
  15. None!!! Court staff candidly suggested emailing court first thing tomorrow to request it be struck out and try to claim expenses (which obviously won't happen as the judge and claimant must be close relatives).
  16. Plue they haven't paid the court fee and even court staff surprised it wasn't struck out.
  17. Judgie, in his/her wisdom has given the claimant until 4pm today to send defendants copies of their bundle!
  18. Will do, if the Judge strikes it out, will the defendant be able to attempt to claim any expenses for time spent or is all over?
  19. Good news, info I received on Monday was incorrect as defendants just forwarded this from the court. Good afternoon I have located the file and we have received your bundle, it was logged on as the wrong thing. We have received nothing from the other side or a hearing fee so I am referring it to the Judge for directions. The Court will be in touch in due course. Many thank xxxxxxxxxxxxxx Civil and Divorce Section Portsmouth Combined Court Tel: 023 9289 3012 "I am not authorised to bind my Ministry contractually, nor make representations or other statements which may bind the Ministry in any way via electronic means" PRIVACY AND CONFIDENTIALITY This email is intended only for the addressee named above. If this email has been sent to you in error please inform the sender immediately and destroy this transmission. This email may contain confidential and or legally privileged information and if you are not, or suspect that you are not, the named addressee you must preserve this confidentiality and not copy or distribute or disclose the contents to anyone other than the addressee. Please note that we cannot guarantee that this message or any attachment is virus free or that it has not been intercepted and amended. I will not help the claimant by requesting they forward anything and leave it up to the Judge, who I hope will strike it out. Should I request the court to strike it out or keep schtum??? It shows a total disregard for the Court.
  20. I got the defendant to send the following email to the Court on Monday late afternoon: Dears Sirs, As Defendants in the above case, we contacted the Court Office today to check bundles in the case had been received. The Claimant’s bundle had been received, but our was shown as outstanding. This was posted on 30th January and signed for at the Court Office by Cole and initialled as JC, at 9.46am on 31st January and we can provide proof if required. We have not, however, received the bundle from the Claimant. This was clearly stated in your instructions in the Notice of Allocation of 3rd November 2017 and we should have received this by 4pm on 1st February. The email for our bundle to them, was sent to the Claimant last week with attachments can be seen in the email below this one. I had hoped to have the Claimant’s bundle to go through Saturday and yesterday as I need to work next weekend and will be away the following weekend. As I work 5am to 6pm during the week, this leaves me at a distinct disadvantage. I only have the Claimant’s short and unclear Particulars of Claim and despite requests have received nothing else. I would request the Court’s instructions. Yours sincerely, xxxxxxx xxxxxx A little naïve I realise now, but have not encountered this before. We sent nothing to the defendant and as we have exactly 3 weeks before the hearing should we now email them to email us their bundle by early next week. Then if we hear nothing by Monday week (14 days after our original request to the court), then email the court again? Director
  21. Hi, please see attachments of the court order. I see your point about giving them the opportunity to defer the date, but the defendants have already emailed the court to say the claimant hadn't complied with instructions and asked for their instructions.
  22. Checked with the court and claimant's "bundle" was received on 31 January, but still nothing received by the defendant. Court says we should email and request directions from the judge. Can anyone recommend the correct wording for this request? Also, when requesting the court etc. we were asked to forward a copy to the claimant, but they did not reciprocate.
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