It's with natwest.
I've looked through all correspondence with them and have a letter from them agreeing to the payments through stepchange, with a copy of their acceptance addressed to stepchange.
I don't understand why I would get this.
Letter was dated 16/06 And they've demanded full payment by 24/06.
....leaving me with 2 days to sort out everything.
I've budgeted with s/change.
Been paying exactly the amount asked by direct debit
Some debtors having already been paid off.
..dont understand where this has come from or why....