Dca do you mean Arc?

Who do I deal with Arc or the gym? How do I access this letter?

Thanks for replying. It's Village Gym.

Hi there, Thanks for taking the time to read this post. Long story short, brain surgery in Feb 2015. Got the all clear April 2016. 100% rehabilitation can take 3>5 years. My doctors advice re exercise keep trying every few months. Had a good relationship with the gym as had been a member for years prior to being ill. 2 x failed attempts (on a month by month contract) Then In July 2016 (2 months after all clear) went in to see about joining again. They had a great joining offer for 12 months contract. I talked at great length with the young girl 'Shona' who assured me if I did need to cancel, wouldn't be a problem. a low exercise regime commenced. Improvement was slow and steady. But tbh I was not happy with the cleanliness of the gym and my headaches started to come back. Admitted defeat in May of this year and cancelled the d/d. In truth I was too embarrassed to go in and cancel the gym yet again. As a result I have been hounded by phonecalls from Arc. I haven't had anything in writing from them but they keep leaving messages on my home phone, mobile and texting me demanding I call them. What should my first move be? Go to the gym, I should Imagine it's out of their hands now. Would be interested to hear your thoughts. Many thanks Chrissie k