Jump to content

stargater07

Registered Users

Change your profile picture
  • Content Count

    4
  • Joined

  • Last visited

Community Reputation

1 Neutral

About stargater07

  • Rank
    Basic Account Holder
  1. Thanks for your response. I have checked my online banking this morning and I see that I have been credited £448.82 ref complaint no. Tate Camden.... But I have not received a text / letter yet from them notifying me of any action.... Also, 11 years of paying fee's would surely be more than this amount if they found in my favour? Undecided whether to contact barclays or wait and see what correspondance they send me... It could be that they deducted the money I would have saved by using the preferential overdraft rate versus a regular account w/ overdraft....
  2. Update: I have spoken to the complaints team via phone about 4 days after returning the questionairre and was asked which account I would like to complain about (first additions, Additions, Additions plus) or would I like to complain about all of them. I stated that due to my request of an overdraft I was told that the First additions account was best for me. after a few years I was upgraded twice from First Additions to additions and then additions plus which I cannot remember agreeing to. None of the extra benefits of these accounts were disclosed to me, and incurred an extra monthly charge.
  3. Thankyou for your kind welcome. I have completed the questionairre for posting tomorrow. At this time I have no idea what their verdict will be. I wasnt offered another alternative account, certainly not a free one... I never used / registered the services available to me... I was under the impression that the increased overdraft limit / preferential overdraft fee was the result of the monthly charge.. I feel stupid as a result that i didnt know about what I was paying for sooner... It was only after seeing a couple of the products on my online banking management page that
  4. Hello all, I am hoping to get some advice as to how to proceed with my complaint regarding barclays bank charges on my account. My history: Since my original account was upgraded to a First Additions account in 2006 with a personal overdraft I was under the impression at the time that increasing my overdraft limit incurred fee's onto the account and was paying initially £5 per month until upgrading in 2006 with a larger limit for £11.50 per month. My account was upgraded again to £14.50 a month (additions plus), and i cannot recall if this was automatic or whether I was gi
×
×
  • Create New...