I have only ever applied for one licence.

fount the complaints department, I will file one now.

Yes I know and I have explained this to the lovely people on the other end of the phone however they will give an help or pointers in how to speed up the process. The urgent statutory request may slow down the process i fear as it is based on a 40 day period. My car will require an MOT by then. Also how do you complain to the DVLA?

Hi I have spoken to the DVLA in detail and all I know is that there are two licenses or something with my details. Usual DVLA line, I must have applied twice. They will not give my further details. edit - missed word

Hi and thanks for any help in advance. I kind and generous person hit my car whilst it was parked outside of my house yesterday, they left no details sadly. I then phoned my insurance to register the claim and they did the DVLA conference. At this point the DVLA decided they could not continue and would not give a reason why as there was a third party on the line. I then phoned the DVLA to obtain the code to view the licence details and I was told that I have two licences why is news to me and they would not release any information until this resolved. They will not give me a time scale and needless to say that the Insurance people will not get my car repaired until they have this code. I am stuck between the DVLA and the insurance and I wondered if there is anything I can do to speed the reapirs up. Any help is appreciated although I fear that I am stuck until the DVLA finish whatever it is that they are doing.