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tyrion435

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Everything posted by tyrion435

  1. Quite right, which is why I said in the post just before yours, "My son and his mother have just gone to the bank again as my son just cancelled his card and didn't make it plain he thinks he has been defrauded". Which is why they went back to the bank, to make sure further payments were cancelled. As it was, the branch couldn't do anything, instead giving us a number to ring, which I did. They have made sure no further payments will be taken and have refunded the two payments in full! They did however caution that should the company (if you can call it that) could "prove" there is a valid contract and goods/services were supplied then they can retake the money from his account (the bank that is, and give it back to the company). I'll watch for that and if need be send what evidence I have along with the crime reference number, but we'll wait and see. RCP telephoned his mobile yesterday being all 'nice', requesting the final payment. He told them he was not paying it for the reason he believes this is fraud. They went on to tell him that the debt collectors will be instructed and will now cost him considerably more (charges etc). As dx100uk stated they can't do that, why is that btw? He told them that he had spoken to his local authorities and they couldn't get off the phone quick enough. The guy on the phone did not defend the company whatsoever, just hung up at the mention of Trading Standards. Thanks again for all your help, I'll keep this updated.
  2. I have spoken to my local Trading Standards a short while ago. They were very nice and were pretty much 99.9% certain this is a rip-off. I am 100%. They quoted much of the links already in this thread and said they see this type of rip-off a lot. They apparently have found information going back to 2010 on the net. The company changes names or websites and often telephone numbers etc or operates under different websites at the same time. Trading Standards say they just use numbers (0800,03 etc) linked to their mobiles. They have emailed the local Trading Standards for the area where these pieces of work operate, hopefully that will turn something up. My son and his mother have just gone to the bank again as my son just cancelled his card and didn't make it plain he thinks he has been defrauded. Hopefully they will come from there with a full refund (at banks discretion apparently). Either way, I almost paid these the last £58 yesterday but now am more determined to stop any more of my sons money feeding these lot and hopefully posting here will help others in a similar situation. I'll keep the thread updated for that sake and thanks for the help so far!
  3. Thanks for the advice. Speaking about threats, my son had his first one by email off them dated Feb 13th but only now he noticed it. It says, "Further to our previous correspondence, [never had any previous letters from them] we write in respect of your unpaid debt of £58.00. This amount should now be settled immediately or we will instruct our recovery agent forthwith. Our agent will make additional charges to your costs and this action may affect your credit rating in the future. To avoid said action, we require an immediate payment in full or against your balance. Please do not hesitate to contact ourselves on 0333 443 2227 if we may be of any assistance at this time." Email address is from an i8sl .co .uk account. (john burke) Also, Trading Standards emailed me and said they would very much like to speak to me on the phone tomorrow. Hopefully, they will be able to do something here. Cheers.
  4. OK. Just re-checked his bank account and the payments were not Direct debit. It says "POS" which I think must be a debit card payment, which I suppose explains why they telephone for each payment. That being the case, is there a way to claim this money back from the bank? I also told my son to order a new card to be sure that they can't take any more from him as I would think that is the only sure way.
  5. You know what, for his sake and my sanity, I'm going to push back. My son has done well to get where he is and he won't be able to deal with this but I'm going to. We live in Wales. The direct debit guarantee. So I would (or my son more like it) apply to the bank for a refund based on we feel this is a [problem]? is there a time limit for a refund as it's been just under a couple of months ago when the first payment was made. I've already reported this via Action fraud and have emailed my local Trading Standards which can hopefully get involved. Thanks again
  6. Thanks for getting back. All the links that are posted are the ones that I found as well, doesn't look good. He has paid twice via Direct Debit. For some reason they phone him each time before payment for him to agree payment. In my experience, all my direct debits are automatically taken and I am not contacted by companies to take a direct debit before they take it, they just take it. This is a strange way to take the money and I wonder (possibly incorrectly) that him giving permission every time they want money somehow covers their backs should a claim for a refund be chased. What is obvious is this magazine does not exist and the only copy is the one they sent him. Even the online version of his magazine has his advert removed. The internet tab I open the online version in says "RCP2_MAG_2015". So it seems the magazine they sent him with his advert was made in 2015. Really torn as I know this is a [problem], but of course, paying and making this go away would be easier and less stress. As long as it goes away. They seem the type to push this to the limit. Really angry about this. I am constantly telling my son to divert ALL these types of calls to me so I can tell them where to go.
  7. Hi I am looking for some advice/information on behalf of my son. He has a small window cleaning business. He has also had learning difficulties all of his life, but gets by with a little (lot really!) of help from us. Every so often I check his bank account (Yes, I have his full knowledge and consent) to try and make sure he is managing his money OK and check for 'odd' transactions as he is quite susceptible to being [problem]med, basically he will sign up for anything anybody tells him to. I recently noticed a Direct Debit for £58.00 to a company called RCP Media. I asked him about this and he told me he had been telephoned by this company a couple of months ago. They claimed to be working closely and tirelessly with various crime prevention agencies and were looking for "honest" business's like his to advertise in their "Widely distributed" magazine. They wrapped him around their little finger and he 'jumped' at the chance to have an advert with such a distinguished magazine, particularly as being in this magazine would show he is a trusted business and the vulnerable and elderly would be confident in using his services. Shortly after this phone call (a few days) they sent him an email showing his 'advert' with a price tag of £174.00. He is unable to find this email (probably deleted knowing him) but the gist of the email was: This is your advert, the fee is £174 to be paid within 14 days (no exceptions). If you want to change the advert (free of charge) reply to the email stating your requirements. Additionally, whilst we can change the advert before print, you are now obligated under contract and the advert can't be cancelled and must be paid for. He explained he could not afford that amount (this is true, he lives (much to our annoyance) off his small overdraft). They agreed on a three month payment plan. He has paid twice so far with the third payment overdue. I was going to telephone them today and pay the outstanding amount, but decided to look (or try to) further into this. I have found a couple of sites that seem related and they all claim this is a [problem]. I have asked around, he has also asked many of his customers, if they have ever seen this magazine and specifically his advert and nobody has ever heard of or seen this magazine. They sent him a copy to show his advert was live. I can see this magazine on their website, minus his advert. So it seems the only advert for his business is in the only magazine that exists (his copy). Alarm bells are doing overtime. I think this is a [problem]. They make it plain on the back of their invoice that this MUST be paid. Late fees of £35 will be added if not paid on time. I was wondering if anybody else reading this has had any dealings with this company or knows anything about this company. I am not comfortable with this, but at the same time, if he "HAS" to pay this or end up with CCJ or other problems I'd rather not allow it go that far. I just feel mad at him and even more mad with this company who seem on the face of it very genuine, but with no sign of this advert and their pushy tactics I think there is more to this. Sorry for the lengthy post and hopefully somebody will know something about this business. The website can be googled. Search for RCP Regional Crime Prevention. Looks like a genuine site, but I guess that's the idea. https://www.rcpcrime.com/home https://twitter.com/RCPCRIME1 https://www.facebook.com/rcpmagazine/ Thanks.
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