I have applied to defer my student loan payments to Erudio Student Loans (firm that the government sold student loans 2).
I have given them my bank statement showing I get a small amount from my parents each month (I'm not employed or on benefit and I live at home rent free).
Despite having my bank statement showing my income and the source of it (my parents),
they now want a letter from my parents saying how much they give me.
Surely there's no requirement in law for me to do this and a bank statement proves income and source of that income.
This is just blatant