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vegetablelasagne

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Everything posted by vegetablelasagne

  1. Yes of course: End of November - sent to be repaired. Dec - received but not working Jan - emailed regarding the issue (following christmas). March - sent to be repaired (following an unexpected house move this end and beginning of lockdown). Watch received but communication now becomes non-existant. June - after repeated emails with no response I ask for return of watch and refund. Early July - the same. A week later - watch is sent to my old address with email saying it has been repaired. A week later - I track it down - it's not working - exactly the same issue - sporadic starting and stopping. The £0.00 invoice (under guarantee) gives no information on work done and I wonder if anything has been done at all. I have since asked him (yrsyerday) to give me more info on work done/parts replaced with proof of purchase of any parts and requested fir the third time - a refund. Does that help? Thanks. *yesterday
  2. Hi BF, I paid him £200 to be repaired. It still isn't working, but it's under guarantee. I just want my money back. I also have a feeling that he isn't going to reply to my email asking him for a refund - so what do I do? (if I'm entitled to one) Btw - the £200 was saved up over time as my Dad gave me the watch (it was working then) just before he died - it's not like I'm rolling in money - this is a lot of money for a working lone parent.
  3. Hi, I sent a watch to a watch-mender to get it fixed. When it was returned, unfortunately, it still didn't work. I returned it to him and after an extremely long time (almost a year of non-communication) I asked for my watch to be returned with a refund so I could get it fixed elsewhere. He returned it almost immediately but (depressingly) it still isn't working. He's told me that it's under guarantee, but I don't want to have to send it to him again to get it 'fixed' - all of my trust in him has gone and the watch holds a great deal of sentimentality. SO. If the watch is under his guarantee (for a year now) - can I still demand a refund? Thanks.
  4. ...not in my experience, but I'm sure you're right all the same. Thanks again
  5. Thanks again @BankFodder...and in 'the old days' people didn't seem to be so hell bent on grabbing money from you at all angles - it's a different world today. Having said that - I really appreciate the Tenancy Deposit Scheme!
  6. Thanks @BankFodder. Unfortunately - no I took no photos - but it does state in the Inventory that the carpets are stained in places. I don't mind so much about cleaning the carpets - it's the 'professionally cleaned' oven bit I simply refuse to do!
  7. Hi - we've been given notice on our home and on the Checkout List that has been provided by the Letting Agents, it says that the oven must be professionally cleaned and 'receipts are required.' In my 30 years of renting, I've never had to do this on departure - I've always done it myself and made a good job of it and had my deposit refunded in full. I've read my Tenancy Agreement and it states nowhere that I'm obliged to have it professionally cleaned - only on the Checkout List. Where do I stand? In addition - the Checkout List says that all carpets must be professionally cleaned - 'receipts required.' In the Tenancy Agreement, it states that I should have been given proof of cleaning when I moved in - but I never did and looking at the state of the carpets, I'm not convinced it was ever done - so do I have to clean them at all? Once again - I've never done this on departure and always got my deposit back. If I do clean the carpets, can I do this myself by hiring a rug doctor from Tescos - can the Letting Agents *force* me to have things 'professionally' cleaned? Thanks.
  8. ...PS - @Andyorch - your donate button doesn't work - not sure if it's supposed to
  9. ...it's OK - sorry - your links have given me a few of the answers. Thanks @Andyorch
  10. Thanks - just doing that now - but my friend's name would appear on the mortgage (I think that's what I meant) - I was wondering how quickly I could get her taken off the mortgage?
  11. Thanks @Andyorch - do you know if their credit rating would be effected? I don't understand why everyone isn't doing this - there must be a catch?
  12. Hi, I wonder if anyone could help with the two following questions. Like many people I'm racking my brains to get out of the rental trap having just been given notice again. I've been looking into JBSP schemes (Joint Borrower Sole Proprietor). I have a small deposit. I have two questions: 1. Does a joint borrower have to live in the UK? I'm guessing this will be a yes - but I thought I'd ask as my ex - who pays maintenance to us, lives in Holland and we thought as he's paying that, he might as well chip in on a mortgage instead. 2. If Joint Borrowers do have to live in the UK - how quickly can I buy them out after buying? I have a friend who is willing to be a joint borrower (but wouldn't live at the property), but she doesn't want to be on the deeds for long. Thanks.
  13. @dx100uk - great detective work I am aware of this thread - obviously - but the situation has changed which is why I'm seeking help. In the meantime however - thanks for pointing me in the right direction.
  14. Hello - is there a forum specifically for ways of buying a house? I'd like some advice on some different options I've come up with buying my first property - buying with my mum/a friend for example or advice on equity release etc Thanks ever so much!
  15. Thanks unclebulgaria67(!) Why is Equity Release not a good idea? Her house is worth 200K, she's a retired teacher and fit as a fiddle.....
  16. Hi - apologies if this is on the wrong forum... My mum owns her house outright. She's 71 and wants to help me and my daughter to buy a property/see that we inherit the house when she passes away. Buying a house for us: Personally - I'm currently self-employed and don't earn very much, I'm reliant on Housing Benefit for my rent. She has a 18K deposit we could use, but obviously I can't get a mortgage with my current earnings. So the only option we can think of is Equity Release. Could somebody shed some light on this option as it appears to be a bad move from the research that I've done. Inheriting the house: We've thought about switching the house over into my name, so when/if she ever has to go into a home, the equity from the house wouldn't go on home fees? But in doing this, I'm assuming that I'd have to pay the bills on the house which I can't afford to do right now. Any help/tips/ideas would be greatly appreciated - thank you.
  17. Thanks Steve_M I'm currently going through the process with the DPS - I've got as far as 'not agreeing' with her deduction of funds. Not sure what happens after this - I'm hoping that I at some point, get a chance to state my claim and hoping that the DPS will see what a ridiculous accusation this is. And that's a good point about her using the money - thank you.
  18. Thanks sgtbush. I'm not sure if I can afford to take her to court unfortunately. --------- There are two clauses in my contract which relate to Council Tax: 2.5: To be responsible for payment of Council Tax during the tenancy in respect of the premises. The Deposit has been taken for the following purposes: 4.4: Any unpaid accounts for utilities or other similar services or Council Tax incurred at the property for which the tenant is liable. ---------- So basically my question is: Is claiming a discount (not having to pay it for a month) classed as non-payment? Thanks again.
  19. Hi All, My landlady told us in Feb that she was selling our house. We moved out in April when a suitable property came up, but had to pay double rent and council tax on the two properties until the end of June when my tenancy ended I did however manage to get a one month discount on the old property as I wasn't living there. Now that the landlady is renovating the house to sell, she too has applied for the council tax discount (as she's not living there) and has been declined as there needs to be a period of 6 weeks of someone living there since that last claim before she's entitled to it. Because of this, she has told me that what I did was 'unacceptable' and that she will be taking the £119 (one month's council tax) out of my deposit. We are going through the DPS, but but the email this morning told me that my request for repayment of my deposit has been declined and that that I to settle it with her - which is impossible as she is totally unreasonable. Who is in the right here? She is stating that it was my responsibility to pay all bills (which I have done), but in claiming the discount (which I was perfectly entitled to), I have breached this part of my contract. Any advice much welcomed.
  20. Thanks Mariner - I actually decided to forget the compensation idea today too - I'm not a greedy person - just want/need my deposit back!
  21. Hi, this is following on from a previous thread. I have been renting a house for the last 4.5 years. When I moved in - I planned to use the basement as an office, but it soon became apparent that the room - one of the walls - had damp on it. The landlady insisted that the damp was being caused by condensation due to me not ventilating the room adequately. So I continued to pay for that space despite not being able to use it. However, last year and underground leak (3 metres from the wall) was identified and fixed by Severn Trent. I have all of the correspondence confirming this. And I have just had photos of the damp looked at by a damp expert and he confirms that the damp has been caused by water coming in from outside. SO. Do I claim compensation for the money spent on a space I couldn't use? If so, who on earth do I approach - I've never taken anyone to court before - I'm currently on benefits having just relocated to a new town. Many thanks for your time.
  22. Ethel Street - yes - the repair of a leak in an old pipe that runs alongside the property is all documented - with correspondence from my neighbours as well. Mariner - a hole in an old pipe underground. So I guess I need to get someone to identify what kind of mould it is... There is a 'bubbling' and 'breaking away' of the plaster and the internet tells me that this is a sign on 'penetrative damp' from an external water source.... Looking good? She will get me one way or another.....still feeling very apprehensive. How would I go about claiming compensation for paying years of rent for a room I couldn't use? Is it worth pursuing? Would I have a leg to stand on?
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