back in January 2017 i booked online flights to go to Florida from London.
When I purchased the flights i thought that i was booking :-
- Direct flight from London to Florida
- Indirect flight from Florida to London via JFK.
When it finally came to the holiday i arrived at LHR to check in only to find that not only was my flight not direct, but, it had a 7 hour stop at Detroit!
Clearly i was very unhappy, and want a full refund of my flights.
Fortunately at the time of booking the flights online i took a screen shot of the booking (attached image)