Thanks in advance for any help.
I received an over-payment charge from a previous employer in October with a deadline for payment in 6 weeks.
At first they miscalculated the charge and over-charged me
- I did the calculations and got back to them to state that I believed it was incorrect.
They replied that they would look into it
a few weeks later sent me a new invoice with a lower (more accurate) charge.
I have been in email and phone contact with them about this since the first letter.
Following the second invoice, I then submitted another query re a tax return I was due in the month that they overpaid me for, and I was just checking that this tax return had not been included in the over-payment.
I also stated my full willingness to pay the charge once this had been clarified and noted that I had missed their initial 6 week deadline
- but that was because they had taken so long re-calculating the charge, and then I only had 2 weeks in which to pay 1.5 grand.
In their email response to this,
they stated that the reminder letters were automatic,
and that I would receive another in December/January unless they had received confirmation of my payment.
I paid the charge in later December.
I emailed to confirm that I had paid.
I did not get a response to this email.
I also did not receive a reminder letter in December or January so assumed this meant they had received confirmation of my payment as stated in their previous email.
I have had no contact with them since I emailed to confirm payment in early January and did not receive a reply.
I have now been sent a letter from a solicitor stating that I have to pay the full amount in the next 14 weeks, straight to the solicitor, or they will take me to court and I will be liable for court fees.
I have already paid the amount in full.
I have the bank receipt from the initial payment as well as bank statements showing the payment going out of my account.
I am visiting the bank today to see if they can provide me with anything more formal, or even send confirmation to the solicitor directly.
Is there anything other forms of evidence I can acquire from the bank in order to prove my case?
I am now paranoid that the payment did not go through or that it was made to the wrong account,
but I gave the bank the original letter and asked them to input the bank details on the letter.
I have also checked the details myself.
If it was sent to the wrong account
- am I able to get the money returned?
The money has been taken out of my account.
Thanks in advance.