Hi all. I have just joined this Forum in order to receive help and advice.
On 9th January I travelled from St Pancras to St Albans.
I purchased what I thought to be a return ticket (more of it later).
On my return trip on 10th, I couldn't get access through the barrier at St Albans.
The official looked at my ticket and let me through.
On exiting at St Pancras, once more my ticket didn't get accepted by the machine and I approached the staff.
I was told that my ticket wasn't for that day but the previous day and that I had purchased a "day return" on the 9th January.
They told me that I was going to be treated as having no ticket and the fine was going to be £21 or something to that order.
I complained as I still, in my mind, had paid for my travel albeit, now realising, for the day before.
Nonetheless, the company had had my money and me not received the service.
The employee put me on the side and went on asking for my home address/details etc. which I provided.
The employee didn't fill the top part of the form and refused to give me a copy,
and he also wanted to keep my return ticket (which I eventually managed to keep)
before asking me to continue my journey.
I objected as I hadn't even been given a copy of the "Witness Statement MG11".
I asked to take a picture of the form which he reluctantly agreed to.
I have now received this letter "Notice of intention to prosecute" asking me for my side of the story.
I intend to answer asking them first for a copy of this MG11 statement but after ...
.. how do I stand with this threatening letter and consequences?
Thanks for your help and comments.