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About Zauis

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  1. Will do. But in the meantime, is there anything else to do about the letters from Harlands assuming they won't stop? Should I reply in writing only or ignore them completely? Thanks.
  2. Bank refuses to do a second indemnity claim and claim that it doesn't have anything to do with them anymore.
  3. Yes, that is what happened more or less. At the time of filing the indemnity claim I didnt have a copy of the cancellation form with the exact date I filed for cancellation so a small amount wasn't covered by the indemnity claim but I'm not too worried about that as long as I'm done dealing with Harlands. Thanks a lot. More specifically; They took 13 payments out of my account after the final direct debit date they had given me which equalled to £129.87 (13 x £ 9.99) I reclaimed £9.99 of this on the last day they charged me without making an indemnity claim.
  4. Would it not falsely effect my credit score though? Thanks for the reply.
  5. Hi, I am new to the CAG I've ran into a rather common problem with Xercise4Less and Harlands judging from the few threads I've come across here and would appreciate some advice. After having been an Xercise4Less member for a little over the minimum contract period I cancelled my account with them by going into the local branch and filling out a cancellation form on 06/10/2015 or so I thought. Apparently after this incident Harlands kept charging my account thirteen times more after my final direct debit date. Once I became aware of this I cancelled the dir
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