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About SpeedyCBR1100

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  1. I never received an agreement. I received a letter which calls the loan a "Buy Now Pay Later" loan. This also gives instructions on how to download a copy of the agreement but when I tried to do that I received an error message. I'll have to wait until Monday to contact Ikano and take this further.
  2. Last November I had an air source heat pump fitted by a company called Heart from Doncaster. They quoted, I accepted and they did a good job on the installation. As part of their package I was offered an opportunity to delay payment by one year for a fixed sum of £49.00. This seemed like a good deal as the total amount of the job, including all new radiators, lots of new pipework, new tanks, etc., etc. was £14,650.00. As I qualified for renewable fuel payments of £10,500 over 7 years, I was quite happy for my old back boiler to be removed and the new kit fitted. This deal was with Ikano Bank. There was, at the time of installation, a shortage of Mitsubishi remote controllers. I have verified this with Mitsubishi. They actually arrived in the UK at the end of January and since then I have been chasing Heart to supply one. I called today to be told by a recorded message that the number was not recognised and further investigation reveals that the company has gone into liquidation. The part in question is about £200 and also needs professional fitting to link it both to my network and to the main controller. Are Ikano in any way responsible for this? Do I have any comeback at all? All suggestions will be gratefully received. Please let me know if you need further details.
  3. I believe I ride MORE carefully when I'm carrying a pillion. I seldom filter in those circumstances. One mate went to sleep on a trip from Luton to Sheffield. I would accept that any claim may be larger if a pillion was on board as there may be 2 sets of injuries but, in my own experience I honestly cannot remember an accident where I was at fault. (Touch wood.)
  4. Hi. This has become a talking point between me and my biker mates. Why are we asked to pay pillion insurance? My full bike licence entitles me to carry a pillion, and I do not need an insurance company's further permission. Car drivers are not asked to pay for passenger insurance. Several of us have asked our insurance companies, normally at renewal, what this is for. Answers range from "It's illegal to carry a pillion if they aren't insured seperately" to "It's so we can represent the pillion if they are injured." The first is obviously wrong, the second raises so many further questions that it is untenable. Would they really represent the pillion against their own insured if the insured were at fault? I know that drivers/riders can be liable if an injury is caused by their actions. We just haven't been able to find a definitive answer and I know that several people believe that it's just another way to get a few extra pounds from us. Thank you in advance for any interest.
  5. On November 21st, 2017 I purchased 2 HTC 10 mobile phones from a seller on Amazon Marketplace. The phones were sold as new and unlocked. The phones arrived in early December and I gave one to my son for Christmas and kept one for myself. Last week, on April 26, my son reported that he was having a problem in that his phone had started switching itself off at about 3% of battery life but that this was getting worse and it now switched off at 20%. In addition the "touch" icons on the right hand side of the screen had stopped responding. I instigated a return with the seller, but that was refused on the grounds that it was now outside of his return period. I called Amazon and was told that I was entitled to a warranty from the manufacturer. I then contacted HTC who checked using each phones IMEI number and it turned out that the phones had originally been sold in the USA and "shouldn't have been sold in the UK", and that the phones were registered for warranty in the US and that one year warranty had ended in August 2017, some 3 months before I had purchased them. I have been back in contact with Amazon and have explained all this to them. I am supposed to have a warranty from Amazon that covers me in the event that the phones are not as described, which they obviously are not, and the matter is currently under investigation. The seller is registered as a sole trader with an address in Liverpool. There are several limited companies at the address and the seller appears to have no connection with any of them. The seller is currently active on Amazon. My question is, should I be more proactive in this matter? If so, how? If anyone needs further information, please ask.
  6. Just to tidy this up, I bought a new Panasonic HDR/4k/3D 58" TV with a 6 year warranty and a Panasonic Blu-Ray/HDR/3D player, with an optional 6 year warranty for the broken TV and an additional £300.00. They made it plain that I could have had a TV with the same features as the broken one for no additional charge and, in fact, I would have gained because that would have been a 58" model whereas the broken one was a 55" TV. I received my deposit back with no problems (less the additional £300 I spent) and, all in all, I am pleased with the outcome. I appreciate BankFodders advice because I literally had no idea how to workout what I should have been getting.
  7. I'm not going into store till tomorrow, but I'll update you after that.
  8. Thank you for your input BankFodder. I used your suggested calculation after Richer sounds suggested that £600.00 might be appropriate. I pointed out that the TV should be expected to last a lot longer than 4 years and, after further discussion, they offered £1000.00 which I will be putting towards a new TV. Thankyou for you suggestion on working out the value. It was most helpful.
  9. Hi. I've only just joined so I hope I'm doing everything correctly. Please point me in the right direction if I'm not. I bought a Panasonic TV from Richer Sounds on November 25th 2014. The cost of the TV was £1199.00. I also purchased 2 pairs of 3D glasses for a further total of £69.90. I received a free 5 year guarantee on the TV. The TV failed just before Christmas, now about 6 weeks ago. I contacted Richer Sounds and, after saying they could arrange an engineers visit, because of the proximity to the holiday season I agreed to take the TV to a store so that I could get a loan appliance. I have this at the moment and I left a £600 deposit with them for this. I spoke to Richer Sounds yesterday as I had heard nothing and I was told that there was a problem with parts availability and they were discussing with the manufacturer an "alternative resolution." I have not idea what that will be but I also have no idea what my starting point should be. I know that Richer Sounds are a reasonable company to deal with but should I base any negotiations on the features of the TV, the £1199.00 I paid, or some other criterion? The problem, of course, is that the TV I had was a fully featured one when it bought but the value of those features has dropped in the intervening 2 years. I don't want to be greedy but I also don't want to miss out. Your thoughts would be appreciated.
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