Bad customer service from Mercedes Benz UK in Vehicle retailers and manufacturers Posted January 23, 2017 You don't seem to be asking for any particular advice here. Are you posting this simply to cause poor publicity for them? Well, I have tried the route of talking to Customer Services but nothing positive ever comes of it. I have highlighted many times how I'm left in dangerous situations. Do you think that the public should know about this? Perhaps you can advise me right there?